New Jersey Relay is a no-cost service to enable people who are Deaf, Hard of Hearing, DeafBlind or have a Speech Disability to make and receive phone calls.

New Jersey
Joined March 2013
Durante la Semana de la Calidad en la Atención Médica, reconocemos la importancia de brindarle a todo el mundo una atención médica segura, efectiva y centrada en el paciente. Una parte clave de la atención médica de calidad es garantizar que los pacientes puedan comunicarse claramente con sus proveedores médicos. Para las personas sordas, con pérdida auditiva, sordociegas o con discapacidades del habla, las barreras de comunicación pueden hacerles más difícil el programar citas, hablar sobre síntomas, entender planes de tratamiento o manejar el cuidado de seguimiento. Los servicios sin costo de New Jersey Relay ayudan a cerrar esas brechas y apoyan el acceso equitativo a la información y los servicios médicosde atención médica. Cuando la comunicación es accesible, los pacientes pueden tomar decisiones informadas, defender sus necesidades y recibir la atención de alta calidad que merecen. Obtén más información sobre los servicios sin costo de State Relay: NJRelay.com #HealthcareQualityWeek #AccessibilityMatters #HealthEquity #CommunicationAccess #StateRelay #SpeechToSpeech #IPRelay #RCC #HCO #RelayOnUs 💙 ID: [Logotipo de NJ Relay. “Semana de la Calidad en la Atención Médica. La comunicación accesible conduce a una mejor atención. NJRelay.com.”]
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Phone calls can be challenging for people who stutter, but communication should never be a barrier. New Jersey Relay Speech-to-Speech (STS) service provides specially trained Relay Operators who help facilitate conversations, allowing individuals with speech differences to communicate with greater confidence and be understood more easily over the phone. This International Stuttering Awareness Day, let's raise awareness and support accessible communication for all. 💙 #InternationalStutteringAwarenessDay #StutteringAwareness #SpeechToSpeech #Accessibility #CommunicationAccess #RelayOnUs 💙 ID: [A hand holding a cellphone. On the screen is the New Jersey Relay logo and text reading, "Communication should never be a barrier. STS can make communicating by phone more accessible for people with speech differences such as stuttering or aphasia. njrelay.com."]
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Las llamadas telefónicas pueden ser un desafío para las personas que tartamudean, pero la comunicación nunca debería ser una barrera. El servicio Speech-to-Speech (STS) de New Jersey Relay cuenta con operadores de Rrelay especializados y capacitados para ayudar a facilitar las conversaciones, para que las personas con discapacidades del habla puedan comunicarse con más confianza y se hagan entender ser comprendidas más fácilmente por teléfono. En este Día Internacional de Concientización sobre la Tartamudez, ayudemos a crear conciencia y apoyemos la comunicación accesible para todos. 💙 #InternationalStutteringAwarenessDay #StutteringAwareness #SpeechToSpeech #Accessibility #CommunicationAccess #RelayOnUs 💙 ID: [Una mano sostiene un teléfono celular. En la pantalla aparece el logotipo de New Jersey Relay y el texto: “La comunicación nunca debe ser una barrera. STS puede hacer que comunicarse por teléfono sea más accesible para las personas con diferencias del habla, como la tartamudez o la afasia. NJRelay.com/sts.”]
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Q: How much does it cost to use RCC? A: Relay Conference Captioning (RCC) is available to use at no cost to anyone who lives or works in New Jersey. ID: [An illustration of a smiling man. “RCC FAQ. How much does it cost to use RCC? Answer: Relay Conference Captioning (RCC) is available to use at no cost by anyone who lives or works in New Jersey.” The New Jersey Relay logo. njrelay.com/rcc]
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✅ Why Does Relay Conference Captioning (RCC) Matter for Employers? RCC matters because it helps employers set their employees who have hearing or speech disabilities up for success! 1. RCC Supports Americans with Disabilities Act (ADA) Compliance. 2. Meets Equal Employment Opportunity Commission (EEOC) Accessibility Standards. 3. Aligns Section 504 of the Rehabilitation Act. Section 504 of the Rehabilitation Act prohibits discrimination based on disability in any program or activity receiving federal financial assistance. Get started with RCC today! njrelay.com/rcc ID: [A group of co-workers gather around a laptop. "RCC matters because it helps employers set their employees who have hearing or speech disabilities up for success!" The New Jersey Relay logo.]
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During Healthcare Quality Week, we recognize the importance of delivering safe, effective, and patient-centered healthcare for everyone. One key part of quality healthcare is ensuring that patients can communicate clearly with their healthcare providers. For individuals who are Deaf, Hard of Hearing, DeafBlind, or have speech disabilities, communication barriers can make it more difficult to schedule appointments, discuss symptoms, understand treatment plans, or manage ongoing care. New Jersey Relay's no-cost services help bridge those gaps and support equal access to healthcare information and services. When communication is accessible, patients can make informed decisions, advocate for their needs, and receive the high-quality care they deserve. Learn more about New Jersey Relay's no-cost services: njrelay.com #HealthcareQualityWeek #AccessibilityMatters #HealthEquity #CommunicationAccess #SpeechToSpeech #IPRelay #RCC #HCO #RelayOnUs 💙 ID: [New Jersey Relay logo. "Healthcare Quality Week. Accessible Communication Leads to Better Care. njrelay.com."]
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What Is Relay Conference Captioning (RCC)? Relay Conference Captioning (RCC) provides real-time captioning for virtual meetings, allowing employees who are Deaf, Hard of Hearing, DeafBlind, or have speech disabilities to read what’s being said—live, as the meeting happens. youtu.be/B5wg5Q_o8OI?si=CZ2z…
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Did you know? NJ Relay offers free presentations and trainings! Our outreach team can provide information and demonstrations on relay services and assistive communication technologies, empowering our community to make and receive phone calls independently. njrelay.com/outreach
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It's kinda chic to bring accessibility experts to your event! njrelay.com/outreach Image Description: [Lori Timney, a woman with short light-colored hair, Stands at a New Jersey Relay exhibit table with an assortment of pamphlets and flyers. The New Jersey Relay logo is in the top right with text below reading, " It's kinda chic to bring accessibility experts to your event. njrelay.com/outreach."]
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Q: Do I need to download a program to use RCC? A: No, you do not! Relay Conference Captioning (RCC) can be accessed on any web browser via the link sent in your RCC confirmation email. njrelay.com/rcc ID: [An illustration of a man with short brown hair. “RCC FAQ. Do I need to download a program to use RCC? No, you do not! Relay Conference Captioning (RCC) can be accessed on any web browser via the link sent in your RCC confirmation email.” The New Jersey Relay logo. njrelay.com/rcc]
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🍂💙 October is Down Syndrome Awareness Month 💙🍂 This month, we celebrate the unique talents, achievements, and contributions of individuals with Down syndrome while raising awareness about the importance of inclusion, accessibility, and support. Did you know that many people with Down syndrome experience some level of hearing loss? Accessible communication can play an important role in supporting independence and meaningful connections for individuals with hearing loss which is why New Jersey Relay is proud to support individuals in our community who have Down Syndrome by promoting independence through no-cost access to accessible phone services. njrelay.com Source: myhealth.alberta.ca/Health/P… ID: ["Types of hearing loss associated with Down syndrome include: Conductive hearing loss occurs when sound has difficulty traveling through the outer or middle ear. While it is frequently temporary, it can sometimes be permanent. Sensorineural hearing loss is less common but permanent. It occurs when there are changes in the inner ear or auditory nerve, affecting the transmission of sound signals to the brain."] #DownSyndromeAwarenessMonth #DownSyndromeAwareness #Accessibility #HearingLossAwareness #RelayServices #CommunicationAccess #Inclusion #Deaf #HardOfHearing #ConnectWithoutLimits
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During Blindness Awareness Month, we recognize the importance of creating an inclusive world where people who are DeafBlind or are Deaf with Low Vision have equal access to communication, information, and opportunities. At New Jersey Relay, we are dedicated to offering no-cost communication services that help individuals stay connected, independent, and engaged with their communities. Some of the resources we offer are: TeleBraille Relay: Connects individuals who are DeafBlind using TeleBraille devices and allowing them to communicate over the phone through relay services. IP Relay: Enables individuals to place and receive calls through an internet-connected device. Users type their conversation and a relay operator voices their message to the hearing party while typing responses back. IP Relay is designed to be screen-reader compatible. Relay Conference Captioning (RCC): Provides real-time captions for video meetings, webinars, and conference calls. RCC makes virtual meetings more accessible through fully customizable fonts and colors as well as screen-reader compatibility. Learn more about these services on: njrelay.com #BlindnessAwarenessMonth #DeafBlind #LowVision #Accessibility #TeleBraille #IPRelay #RCC #CommunicationAccess #RelayServices #Inclusion #Independence ID: ["New Jersey Relay, Promoting Communication Access for Everyone. Blindness Awareness Month.” A photo of a man walking in a park with a white cane.]
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IP Relay permite a las personas sordas, sordociegas, que tienen dificultad para oír o discapacidad del habla, hacer o recibir llamadas usando un conexión de internet, una computadora, una tableta o un teléfono inteligente. Simplemente escribe al operador lo que deseas decir, luego el operador retransmite el mensaje a la persona que llamaste y te escribe su respuesta. Descripción de la imagen: [El logotipo de New Jersey Relay. IP Relay permite a las personas sordas, sordociegas, que tienen dificultad para oír o discapacidad del habla, hacer o recibir llamadas usando un conexión de internet, una computadora, una tableta o un teléfono inteligente.”]
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Hoy, Día Mundial de la Parálisis Cerebral, nos unimos al movimiento global que reconoce a las 50 millones de personas que viven con parálisis cerebral, sus familias y todos aquellos alrededor del mundo que las apoyan. Las organizaciones que lo celebran están invitando a todos a ser parte del cambio y etiquetar a un líder local, negocio u organización comunitaria que pueda ayudar a hacerlo realidad. ¡Nosotros nos sumamos! 🙌 Todas las voces merecen ser escuchadas importan, y juntos podemos construir comunidades más inclusivas donde todas las personas tengan la oportunidad de conectarse, participar y prosperar. En New Jersey Relay, la accesibilidad es la base de todo lo que hacemos. Nos enorgullece apoyar a aquellas personas que viven con parálisis cerebral y tienen diferencias del habla, a través de una variedad de servicios de telecomunicaciones sin costo, incluyendo: 📞 Speech-to-Speech (STS) 💻 IP Relay ⌨️ Hearing Carry Over (HCO) 🎥 Relay Conference Captioning (RCC) Estos servicios garantizan que las personas con diferencias del habla puedan comunicarse con confianza, acceder a servicios esenciales, mantener un empleo, conectarse con sus seres queridos y participar plenamente en la vida cotidiana. Para obtener más información sobre los servicios de New Jersey Relay y cómo podemos apoyarte, visita NJRelay.com. Y para obtener más información sobre el Día Mundial de la Parálisis Cerebral, visita: worldcpday.org/ #WorldCerebralPalsyDay #WorldCPDay #50MillionVoices #AccessibilityForAll #CerebralPalsyAwareness #SpeechToSpeechRelay #HCO #RCC #CommunicationAccess #InclusionMatters ID: [Una ilustración de dos mujeres caminando por un parque. Una de las mujeres está en una silla de ruedas. El logotipo de New Jersey Relay está en la esquina superior derecha. “Día Mundial de la Parálisis Cerebral. Nos enorgullece apoyar a las personas que viven con parálisis cerebral a través de una variedad de servicios de telecomunicaciones sin costo, incluyendo: IP Relay, Speech-to-Speech, Hearing Carry-Over, Relay Conference Captioning. Obtén más información en NJRelay.com.”]
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Today, we join the global movement recognizing the 50 million people living with cerebral palsy, their families, and supporters around the world. The World CP Organization is asking everyone to share the change they want to see and tag a local leader, business, or community organization that can help make it happen. We're tagging ourselves in! 🙌 Every voice matters, and together we can build more inclusive communities where everyone has the opportunity to connect, participate, and thrive. At New Jersey Relay, accessibility is the foundation of everything we do. We are proud to support individuals living with cerebral palsy who may experience speech differences through a variety of no-cost telecommunications services, including: 📞 Speech-to-Speech (STS) 💻 IP Relay ⌨️ Hearing Carry Over (HCO) 🎥 Relay Conference Captioning (RCC) These services help ensure that people with speech differences can communicate confidently, access essential services, maintain employment, connect with loved ones, and participate fully in everyday life. To learn more about New Jersey Relay services and how we can support you visit njrelay.com And to learn more about World Cerebral Palsy Day visit: worldcpday.org/ #WorldCerebralPalsyDay #WorldCPDay #50MillionVoices #AccessibilityForAll #CerebralPalsyAwareness #SpeechToSpeechRelay #HCO #RCC #CommunicationAccess #InclusionMatters ID: [An illustration of two women out for a walk in a park. One woman is in a wheelchair. The New Jersey Relay logo is in the top right. "World Cerebral Palsy Day. We are proud to support individuals living with cerebral palsy through a variety of no-cost telecommunications services, including: IP Relay, Speech-to-Speech, Hearing Carry-Over, Relay Conference Captioning. Learn more on njrelay.com."]
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Q: Can I use RCC for work? A: Yes, you can! Relay Conference Captioning (RCC) can be used by people who live or work in New Jersey to add live captioning to video meetings, webinars, and conference calls. Learn more on njrelay.com/rcc. ID: [An illustration of a woman with short black hair and glasses. “RCC FAQ. Can I use RCC for work? Answer: Yes, you can! Relay Conference Captioning (RCC) can be used by people who live or work in New Jersey to add live captioning to video meetings, webinars, conference calls. Learn more on njrelay.com/rcc. New Jersey Relay logo.”]
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No matter how far from home you roam, Relay Conference Captioning (RCC) will make sure you don’t miss a beat. With this live captioning service, you only need an internet connection and a web browser to get connected to your webinars, conference calls, and video meetings. Learn more about RCC by visiting: njrelay.com ID: [Michelle, a woman with long brown hair wearing a hoodie and jeans, uses RCC on her tablet while riding on a train. “RCC, anywhere.”]
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New Jersey Relay: Accessible communication that fosters confidence, dignity, and joy. Relay services make accessible communication possible! Learn more on njrelay.com. Video description: ["Accessible communication fosters confidence, dignity, and joy. Your accessibility journey starts with relay services." The New Jersey Relay logo and njrelay.com."]
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This October, we're proud to recognize National Disability Employment Awareness Month (NDEAM) and this year's theme, "Celebrating Value and Talent." NDEAM honors the skills, achievements, and contributions that people with disabilities bring to America's workplaces, communities, and economy every day. Looking for a meaningful way to celebrate NDEAM at your organization? Start by helping your entire staff learn how to communicate effectively and inclusively with people who are Deaf, Hard of Hearing, DeafBlind, and/or have speech differences. Schedule a no-cost relay services presentation with one of our outreach specialists and empower your team with practical knowledge that can help create a more inclusive workplace. Njrelay.com/outreach ID: [“4 Ways to promote inclusion through relay services education: 1- Ensure customer-facing staff know how to recognize and handle relay calls. 2- Educate hiring managers about accessible communication options during recruitment and interviews. 3- Include relay services information in employee onboarding and diversity training programs. 4- Use Relay Conference Captioning (RCC) to make conference calls, video meetings and webinars with your staff more accessible.]
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Want to learn more about accessible phone services? Our Accessibility Relationship Manager is available to host exhibits and booths at conferences, expos, fairs, workshops, and town hall meetings across the state. She also offers complimentary webinars and in-person presentations, demonstrations, and one-on-one trainings. Interested? Contact us today! njrelay.com/contact-us/ ID: [ A sewn speech bubble with the New Jersey Relay logo. “Want to learn more about accessible phone services?”]
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