I wouldn't say above 20 is a high ping exactly but you can block servers yes if you don't like them for whatever reason - Fraser

Hello, you can use GAMEON10 for 10% off, it's possible we will have a Black Friday sale if you would want to wait for that - Fraser

What do you mean exactly? We released an update recently: forum.netduma.com/topic/6121… - Fraser

I'll ask the team but check Ping Heatmap for the latest server locations - they're rarely ever change across the games/seasons so they'll be in the same places - Fraser

Not at the moment no but if you have a look at Ping Heatmap that will have the latest information - Fraser

We'll test it, if we can't during the beta then we will during launch - Fraser

We'll put one out if there is one but it's almost certainly the same locations - Fraser

We'll have to test it when its available but it's likely all the same servers will be used - Fraser

It's not something we can influence but I'm sure I've seen people playing on it - Fraser

Your base ping may be 8ms or close to it, that's very good though - Fraser

Yes it applies to wired connections as well. Yes it does apply to EA FC games - Fraser

forum.netduma.com make an account and let me know the username and I can add you to the section with the firmware - Fraser

Are you in Early Access on the forum? If not let me know your forum username and I can add you so you can try the firmware there which may help with the issue in your original configuration though I would suggest keeping it as is - Fraser

If you have the EchoLife handle PPPoE/VLAN instead of the R3 does the connection work properly then? - Fraser

Yeah probably a mix! [email protected] - Fraser

Sorry to hear that, I don't know why that would have happened, the router should be fine, you'll need a new power adapter of course. There isn't anything special about the one we would provide you and so any with the same voltage/size connector would work. If you email we can refund you some towards the cost - Fraser

Do you require PPPoE, VLAN etc for a connection? What is the ISP modem/router it's connected to? - Fraser

What isn't working exactly? - Fraser

The locations are the exact same, they never usually change - Fraser

When the game is out yes we'll update them - Fraser