Hi Ann-Marie, thank you for your query. Please message your full your name, address and email address as it appears on your policy and we would be happy to assist and investigate this for you. Kind Regards, Dean

Hi Andy, Thank you for your query. I have messaged you directly to discuss this query. Kind regards, Dean.

Hi, Please message your policy details including your name, address and email address as well as your query and we would be happy to assist. Kind Regards, Dean

Hi Majella, Thank you for your message. We do not have any promotional codes for the new booking. Kind Regards Hari

Thank you for your message. We have no promotional offers on at this time. Regards Natalie

Hi Paul, Please message your name, address and email address as well as your query and we would be happy to assist. Kind Regards, Rebecca

Hi Alexa, We don't have any promotional codes running at the moment. If you can please DM us your previous policy details and we would be happy to arrange a call to discuss quotes that may be available. Kind Regards, Rebecca

Hi Mick, please DM us with your policy details if you have a renewal query that we can assist you with. Regards Natalie

Hi Aileen, please DM us with your policy details if you would like us to log your dissatisfaction for you. Regards Natalie

Hi Aileen, Our underwriters determine the age brackets and limits of cover on our policies. They have limitations on our policies to manage risks and maintain the financial sustainability of our products. Kind regards Erin.

Hi Alexa, Travel Disruption is an extended version of flight cancellation and you do not need to add both. Kind regards, Erin.

Hi Aileen, Winter Sports can be added to any level of cover and is complimentary on our Premier Plus policy. However, our underwriters set an age limit for this activity. Kind Regards, Rebecca

Hi Steve, you would need the additional winter sports cover for sledging. Please contact a member of staff to add this cover to the insurance. Regards Natalie

Hi Steven, I have messaged you directly to discuss this further. Kind Regards, Rebecca

Hi, We have replied to your PM now & sent you an email. Lorna.

Hi Bob, Can you please send us a PM with your policy number, home address & email. We can then look at this for you. Lorna.

Hi Lorna, can you please DM us with your policy number and I will look into this for you. Regards Patricia

Hi Steve, you do not need winter sports cover unless taking part in winter sports activities. Patricia

I am glad to hear this Tom. Lorna.

Hi Fiona, can you please DM us with your policy number and I will look into this for you. Regards Natalie