Mingle specialise in customer connection. We give businesses the opportunity and skills to directly connect with and therefore better understand their customers
London, England
Joined August 2018
- Tweets51
- Following183
- Followers53
- Likes15
So chuffed to be a finalist in the @AURA_Insight awards in the Breakthrough Agency category. Especially in a year when getting ‘close’ to consumers was trickier than usual!! #consumer #insight #connection #research #understanding
Was great to present our work with @MoetHennessy at a recent @AURA_Insight session. Very honoured to have been asked. If you want to listen along it’s the first 15 mins of the link below- perfect with a cheeky coffee break
youtu.be/6GAbbhh5KGw
Great to present our recent work with @MoetHennessy at the @AURA_Insight session this morning alongside some of the other ‘Best Agencies You’ve (probably) never heard of’. Drop is a line if you fancy discovering the #mingletingle
Consumer connection isn’t just a one off event, it needs to be part of your culture. But how do you make it stick..? #consumer #closeness #customer #connection #insight
mingleconnections.com/2021/0…
Our pleasure - we were honoured to be asked and really enjoyed it. Looking forward to meeting this years students!
So appreciative to Craig Scott and Morgan Arnell of @MingleCC for generously sharing their proprietary 4Cs research technique and decades of marketing expertise with @FarmerSchoolMU @miamiuniversity students in my #kickglassmarketing capstone. mingleconnections.com/2021/0…
We’ve just delivered a consumer connection experience for 140 employees of a drink company, simultaneously online as part of their conference. We couldn’t have done it without the brilliant team at #Brainstork. Highly recommended 🥂
brainstork.com
In a world of prohibition we are all having to rethink how we connect - we've developed the Mingle Speakeasy. Stay close, keep distant!
mingleconnections.com/2020/0…
#customerconnection #consumercloseness #empathy #insight #research #understanding
Do you want to connect with isolated consumers to see how this new reality may impact your brands? We have a number of approaches that can still get you into customers homes and minds. Drop us a line.
#isolation #tech #covid19UK #coronavirus mingleconnections.com/
We are getting a lot of questions about #Coronvirus - yes we can still get you out and interacting with your customers. Let’s just be sensible! #businessasusual
mingleconnections.com/2020/0…
We spend a lot of time understanding our customers and consumers but what do we really FEEL about them?
#insight #feeling #oscars #empathy #connection #customer #consumer
mingleconnections.com/2020/0…
Nearly 12 hours without email and very little clarity from @123reg @123regHelp as to what is going on. Maybe they need to sit down with a few of their customers to understand how their incompetence is ruining many businesses day! #empathy #CustomerExperience
Could interaction in VR environments actually build greater empathy and be more “human” than those in the physical world? Has got us thinking.... @flamingolondon @APGLondon #radicaloptimism
vice.com/en_us/article/mbmbj…
Agility doesn't work without empathy: if you're embracing research agility are you also focusing enough effort on nurturing your team's empathy for your customers? You better be or you risk straining something...
mingleconnections.com/2019/0…
#empathy #agilemindset #insight
It’s not just the ad industry, this is an issue for brand owners as well. It’s amazing how infrequently teams break out of their corporate/ agency bubbles. As much as we detest @Nigel_Farage and everything he stands for, he is probably better than most at it.
Mingle retweeted
With the great and the good of marketing all in Cannes its probably a good time to re-post my column from a few years back on the usefulness of this event. More accurate than ever I would say.
What makes research 'formal'? Is it more valid than 'informal' knowledge gathering? We ponder the question in our latest blog, would also love to hear your views.... #research #knowledge #informal #formal #experience #customer #consumer #connection
mingleconnections.com/2019/0…
It never ceases to amaze us when FMCG giants (that we’ve actually worked for!!) rely on comms teams that are so devoid of customer empathy. Talk to real people, understand their concerns, be more human. #empathy #connection #WarOnPlastic
“I’ve been in this business for 7 years and I can count the number of inspiring days on one hand. This is one of those days!” Awesome feedback from a healthcare client after getting out and Mingling with some rather lively carehome residents! #connection #closeness #empathy
