@MicrosoftRI

Follow for news, stories, human insights, and opportunities to engage with our UX research and data science team.

 Redmond, WA
microsoft.com/en-us/research/group/customer-insights-research/#!articles
Joined June 2018
  • Tweets1.3K
  • Following662
  • Followers2.1K
158Media
The first step to prioritizing product features is knowing which ones customers value: microsoft.com/en-us/research…

Lots of ideas, but not sure how to prioritize? The Kano model can help. - Microsoft Research

The first step to using an idea is knowing which idea to use. It is important to learn which ideas will bring the most value to your customers before choosing what to focus on. One method that can be...

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userweekly.com/you-cant-alwa…

🗞 You can’t always get what you Quant

Evolutions as a UXR. Five UXR predictions for 2022. Aiming for diverse biases in UXR. Participatory design with vulnerable communities.

userweekly.com
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Our thoughts about helping legacy products evolve: microsoft.com/en-us/research…

Can a legacy product meet the needs of existing users while attracting new ones? - Microsoft...

Innovating a legacy product can pose a seemingly contradicting set of goals. On the one hand, you have the benefit of an entrenched product with a loyal user base that has become day-to-day experts...

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Several open research roles open in US, Canada, and Mexico: microsoft.com/en-us/research…
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What's in store for UXR in 2022? Read our thoughts here: microsoft.com/en-us/research…

Five predictions for the UXR world in 2022 - Microsoft Research

I’m in the enviable position of hearing what my research colleagues are working on within my team and in other groups at the company. I’m also regularly reading what other researchers are posting....

microsoft.com
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How small business owners are looking beyond their business to helping others: #userresearch #smallbusiness microsoft.com/en-us/research…

Very small business owners often dream big - Microsoft Research

Serving the needs of the VSB space requires understanding of their motivations. The dreamer wants technology to take care of the mundane, operational tasks that are required to run a business, so...

microsoft.com
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Microsoft XC Research retweeted
UX_Research_and_Strategy@ux_and14 Dec 2021
A dark pattern, known as confirmshaming, is when a website tries to guilt the user into opting into something. The option to decline is worded to shame or make the user feel guilty if they decline. This negative practice should not be used in good ethical UX design. #termtuesday
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Microsoft XC Research retweeted
Microsoft Ireland
@Microsoftirl1 Dec 2021
Microsoft employees from around the globe joined the Microtones to unite through the power of song and remind us that while we’re apart, we are still very much together. Happy Holidays to all from Microsoft Ireland! #MicrosoftLifeIreland #MicrosoftLife

Microsoft Microtones - ‘Somewhere Only We Know’: by Keane.

Written by: Tim Rice-Oxley, Tom Chaplin, Richard Hughes. Arranged for Microsoft Ireland by: Pierce Cullen. Produced by: Stephen Carroll of Claddagh School Of Music and Stori Creative

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Your solution may be incredibly innovative and completely cool -- but does it make life better for the user? microsoft.com/en-us/research…

Why and how to test your ideas to ensure success - Microsoft Research

We need to take a good hard look at the problems we’re solving before we get into solutioning. Yes, coming up with solutions is the interesting and exciting piece but once you’re on this path it’s...

microsoft.com
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Open research, business management, and admin roles in Redmond, Atlanta, Vancouver BC: microsoft.com/en-us/research…
Open roles on XC Research: microsoft.com/en-us/research…
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This research reflects how some are adapting to working across time zones. How does this resonate with your experience? microsoft.com/en-us/worklab/…

The Rise of the Triple Peak Day

Traditionally, knowledge workers had two productivity peaks in their workday: before lunch and after lunch. During the pandemic, a third peak emerged.

microsoft.com
How we measure our progress in becoming customer driven: microsoft.com/en-us/research…
Microsoft XC Research retweeted
Minecraft Education
@PlayCraftLearn8 Nov 2021
Announcing the new Minecraft #HourOfCode: TimeCraft! Travel back in time to save the future in #MinecraftEdu! Students will use the power of code to correct mysterious mishaps throughout history. Get started: msft.it/6012kTyNu

2021 Hour of Code: TimeCraft

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Mike Tholfsen
@mtholfsen8 Nov 2021
Join us for the big #MicrosoftEDU "Reimagine" event on November 9th (tomorrow!) There are a host of great speakers (including Common 🤩) Come learn what's next 🔮 📆 November 9th at 9AM PST Register 👉microsoft.com/en-us/educatio… #edtech #cpchat #suptchat #MIEExpert
Picture of Reimagine advert

ALT Picture of Reimagine advert

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Insights from one of our design researchers on why ideas fail: microsoft.com/en-us/research…
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Microsoft XC Research retweeted
Microsoft
@Microsoft19 Oct 2021
Giving you 60 seconds of bliss on your timeline. 💫
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Data & Society@datasociety18 Aug 2021
"Rather than continue with the fiction that children and tweens are excluded from platforms through age gates and parental consent requirements, work to make the whole platform, and the whole system, safer for kids and teens." datasociety.net/library/the-…
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Microsoft XC Research retweeted
Satya Nadella
@satyanadella19 Oct 2021
In my annual letter to shareholders, I take a look back at our progress in this year of incredible challenge and an optimistic view of the incredible opportunity ahead. linkedin.com/pulse/my-annual…

My annual letter: Progress made and optimism for the opportunity ahead

Below is my letter, published today in our Annual Report 2021. Dear shareholders, colleagues, customers, and partners: As I write this, people and organizations everywhere continue to struggle with...

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