London's Metropolitan Police Service Contact Centre (MetCC). We are available for non-emergency enquiries 24/7/365. In an emergency, always dial 999.
London, England
Joined October 2015
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Met Contact Centre retweeted
Yes, this is a real 999 call.
Do NOT dial 999 because you have not been given your takeaway!
Over 2.2million 999 calls come into the Met each year, but only around 15% are genuine emergencies.
Met Contact Centre retweeted
“It’s urgent for me, I can’t drive the car.”
If you can’t work out how to unplug your new electric car, do NOT call the police.
Please only call 999 only if a crime is in progress, there’s a threat to life, or someone is in immediate danger.
If it’s not an emergency, report online or call 101.
Met Contact Centre retweeted
Spiders can be scary, but one in your hallway is not a life-or-death emergency.
Over 2.2million 999 calls come into the Met each year, but only around 15% are genuine emergencies.
If it’s not an emergency, report on the web 😉 at met.police.uk/contact-us or call 101.
Met Contact Centre retweeted
You might not believe this is a real 999 call? Sadly, it is.
Please only call 999 only if a crime is in progress, there’s a threat to life, or someone is in immediate danger.
If it’s not an emergency report online or Call 101.
Met Contact Centre retweeted
Do you need police help, and you’re deaf or hearing impaired?
🎥 Use 999 BSL (video relay)
📱Or text 999 directly
🔗 Watch the full video now:
youtube.com/watch?v=xPwfvhXr…
Met Contact Centre retweeted
A quick-thinking 999 operator has been praised for supporting a woman who reported that she had been assaulted by her partner whilst on holiday.
Alone in a foreign country, the victim reached out to us via Instagram and was brought to safety on her return to the UK.
Met Contact Centre retweeted
The Met has moved out of special measures.
We've made major improvements in call handling, tackling child exploitation, improving public protection and countering corruption.
Thank you to the officers and staff who have made this possible.
Read More: news.met.police.uk/news/insp…
Met Contact Centre retweeted
Are you looking for a new challenge or have a passion for helping others?
We are currently recruiting for a Communications Officer. If you think you have what it takes to join our Contact Centre team, click the link to begin your application. ⬇️
policecareers.tal.net/vx/mob…
Today, as part of #InternationalControlRoomWeek, we recognise @metpoliceuk Despatchers Naz Siddiqi and Sackhira Grant for their critical role in managing emergency responses.
Read further: linkedin.com/pulse/heart-res…
Met Contact Centre retweeted
❗APPEAL❗
Please help us identify these men.
We want to speak to them in connection with a serious assault outside the Old Bailey at 1.30pm on 2 January 2024.
Anyone with information can contact us on 020 7601 2222 reference 2801.
Met Contact Centre retweeted
#HarlesdenTCT & #AWBCU executed a warrant on a cafe in Station Rd suspected of selling #stolen items from #robberies across London. 40 officers raided the cafe, resulting in 5 #arrests & over 40 stolen phones being recovered. A Closure Order is in force on the premises #Harlesden
Met Contact Centre retweeted
After a top gust of 99mph overnight, #StormIsha is now moving away
However, it remains windy this morning with a yellow warning out for all until midday
Expect some disruption this Monday morning ⚠️
Met Contact Centre retweeted
"You've called a life and death emergency line to say a helicopter has woken you up."
This call to 999 was about the noise being generated by a police helicopter. They were searching for a missing women who was later found with serious injuries to her arms.
#ThinkBeforeYouDial
Met Contact Centre retweeted
📞Ever accidentally dialled 999? Don't hang up - let us know you're okay and save our call handlers valuable time.
If you're an Android user, consider deactivating the SOS button in your settings and take extra care not to accidentally activate it.
#ThinkBeforeYouDial
ALT Blue and yellow graphic informing people what they can do to prevent accidentally dialling 999. Android users can prevent this by checking their safety and emergency settings and sliding the SOS button off.
Met Contact Centre retweeted
"In a 24-hour period we received 3000 abandoned 999 calls."
📞Ever accidentally dialled 999? Don't hang up - let us know you're okay and save our call handlers valuable time.
Avoid this by checking your phone settings & consider deactivating the SOS button. #ThinkBeforeYouDial
Met Contact Centre retweeted
Ever accidently dialled 999? Don't hang up - let us know you're ok. If you hang up, we have a duty of care to ring back and ensure you don't need police.
Android user? Consider deactivating the SOS button or take extra care that you don't activate this functionality accidentally
Met Contact Centre retweeted
Calling 999 to report a cat following you is not an emergency. Calls like these prevent those who really need an urgent police response from getting through to us.
#ThinkBeforeYouDial
Met Contact Centre retweeted
⚠️ 999 lines are very busy following the technical fault that impacted all emergency services earlier.
📞 Please only call 999 if you need immediate help.
🚫 If it is not an emergency, do not call 999.
📍 Try to find out where you are before calling.
⬇️ Find out more:
Met Contact Centre retweeted
⚠️ The 999 system has been restored following an earlier nationwide technical fault.
📞 Anyone requiring the police in an emergency in London should call 999 as usual.
📞 If your call is not an emergency, please dial 101. You can also contact us online:
met.police.uk/ro/report/ocr/…
Met Contact Centre retweeted
The MPU is celebrating its 225th anniversary on the 2nd of July 2023.
There will be an open day held at Wapping Police Station between 10am - 2pm. If you would like to attend please PM here. Numbers are obviously limited and are on a first come first served basis.#Thames
Met Contact Centre retweeted
‘We have people phoning up on the 999 system to order pizza’
Hoax calls, non-emergencies and pocket dials inflict a surge of 999 calls.
Chief Superintendent @DanielRIvey speaks with @LBCNews about the danger this causes to those using the service in a life-or-death situation⬇️