Full control of your content = full control of your customer experience. Think smarter. Build smarter. Manage smarter. Communicate smarter.

Toronto, Canada
Joined November 2009
🏆 Messagepoint is a 2026 Stratus Awards winner for Agentic AI/Autonomous Cloud Operations. MARCIEAssist automates CCM work with 70%+ less effort and up to 10X faster change cycles, while keeping humans in control. ow.ly/z8Ui50ZTiEz #AgenticAI #CustomerCommunications
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This Thursday: Where is AI taking CCM next? Join @QKS_Group + @MessagepointInc on Oct. 1 to explore the shift from AI assistance to governed agentic automation—and what it means for the future of CCM. Register to join us: ow.ly/BbTz50ZSG7j #AgenticAI
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As AI becomes more capable, governance becomes more important—particularly for customer communications, as it moves toward agentic automation. Join us on October 1st to explore what agentic AI in CCM should look like. get.messagepoint.com/marciea… #AgenticAI #CustomerCommunications
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Download the complimentary excerpt to learn why @MessagepointInc was named a Leader in the IDC MarketScape: Worldwide Intelligent Customer Communication Management 2026 Vendor Assessment. ow.ly/9Mye50ZPRyC #CustomerCommunications #CCM #AgenticAI
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AI features are becoming standard in CCM. But the real question is what they can actually do. Join us with the QKS Group on Oct 1 to explore AI maturity, governed automation and the shift toward agentic AI in CCM. get.messagepoint.com/marciea… #AgenticAI #CustomerCommunications #CCM
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AI is changing how customer communications work gets done. Agentic AI can plan the work, while governed automation executes it safely and predictably. Join @QKS_Group + @MessagepointInc on Oct 1 at 12PM ET to explore the future of CCM. get.messagepoint.com/marciea… #AgenticAI #CCM
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Where is Customer Communications Management heading? Hear from Messagepoint’s Patrick Kehoe during Aspire CCS’s State of the Industry series. 🌎 North America — Sep 8 🌍 Europe — Sep 16 Register here >> www2.messagepoint.com/l/6884… #CCM #CXM #AI
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Meet us at #MESC2026 in Portland! 👋 📅 Aug 17–20 📍 Oregon Convention Center | Booth 818 See how Messagepoint uses #agenticAI to accelerate #medicaid notice creation and updates by up to 70%—while keeping your team in control. ow.ly/Kc7v50ZAvLF #GovTech #PublicSector
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MarTech Pulse interviews Messagepoint's Co-founder and CEO Steve Biancaniello to discuss Customer Communications Management, MARCIEAssist, agentic AI, governed automation, compliance, and the future of AI-powered CCM for regulated enterprises. ow.ly/QlNq50Zru4Z #AgenticAI
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🏆 Messagepoint's MARCIEAssure™ was just named AI-based Healthcare Solution of the Year by @AIBreakthrough. Automate thousands of QA checks against CMS models and plan data to reduce QA review cycles by up to 80%. www2.messagepoint.com/l/6884… #MedicareAdvantage #AIBreakthroughAwards
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Honored to receive MortgagePoint’s Tech Excellence 2026 for the 2nd year running! Messagepoint’s no-code CCM platform and MARCIEAssist™ help mortgage servicers streamline borrower communications with less effort, faster changes, and greater accuracy. www2.messagepoint.com/l/6884…
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Agentic AI is changing how the work of customer communications management gets done. Join Kaspar Roos and Messagepoint on June 25th to explore agentic AI, MARCIEAssist, and the future of CCM. Save your seat here: ow.ly/TXrG50ZbWyK #AgenticAI #CCM #CXM
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✨ Agentic AI for CCM is here. Join us and Aspire’s Kaspar Roos on June 25 to see how MARCIEAssist™ is transforming CCM. Simply describe what you want to accomplish, and MARCIEAssist helps get the work done—while keeping you in control. ow.ly/kts550Z9vtq #AgenticAI #CCM
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Medicare Advantage plans spend thousands of hours reviewing ANOCs and EOCs. AI can help reduce the burden and cost. Get the IDC Research Opinion to learn how MARCIEAssure™ automates QA workflows: www2.messagepoint.com/l/6884… #MedicareAdvantage #MedicareAEP #QualityAssurance #SaaS
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✨ CCM, Reinvented.✨ Meet MARCIEAssist™ — the first agentic AI built to do the work of customer communications management. It's more than AI assistance. It's a fundamentally new way to manage customer communications. ow.ly/xSP150Z7BLh #CCM #CXM #Innovation #AgenticAI
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Modernizing your CCM infrastructure is a competitive advantage. Unified content management, cloud agility, no-code tools, and AI integration deliver better customer experiences with less risk. đź”— : ow.ly/JnWl50YQJeq #CCM #CustomerCommunications
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Looking forward to #BSAConf26! 📍 Edinburgh International Conference Centre 📅 April 28–29, 2026 Connect with us at stand 38 and hear how Messagepoint is helping organizations transform their member communications. 👉 www2.messagepoint.com/l/6884… #Mortgage #CreditUnions #Finserv
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In #LifeInsurance, clear communication builds trust & drives better decisions. But with over 1/2 of U.S. adults reading at a 6th-grade level, being clear can be a challenge. See how plain language and AI can transform your customer experience. đź”—: ow.ly/fLsX50YOMEN
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Building societies: member communications are too slow, costly, and complex. Messagepoint’s AI-powered platform modernises member communications management. Join us at #BSAConf26 in Edinburgh (Apr 28–29): ow.ly/wZwu50YOgfk #BuildingSocieties #modernisation #SaaS #AI
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Give mortgage CSRs pre-approved, personalizable communications in one hub. The result? âś… Faster responses âś… Better compliance âś… Happier borrowers đź”— ow.ly/uLm550YNylq
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