Awesome. Give us a shout if you have any more questions or concerns.

Please let us know your ticket number, or send us a DM with your account’s email address, and we’ll be happy to check in with the team for an update.

Please share the ticket number and email address associated with your account with us in a private message when you get a chance. We'll reach out to the Compliance team on your behalf. xitter.cf/messages/compose?recip…

It sounds like you have one or more Mailchimp automations triggered by actions taken on your WordPress site. Is that accurate? If so, what triggers are you using?

Thank you for providing your ticket number, Mark. Our Compliance team sent an update to the email address on your account. Give us a shout if you have any questions or concerns.

That's strange. How is the campaign being sent exactly? What behavior are you seeing that indicates it's being sent multiple times? We appreciate the details and will get to the bottom of it.

Hi Mark, thanks for reaching out! We’d like to loop in our Compliance team on your behalf. Could you reply with your ticket number? Once we have it, we’ll get this over to them for review right away. We appreciate you hanging in there with us.

Are you intentionally trying to send the same campaign multiple times? Sending a campaign again would require you to replicate it in Mailchimp. If you’re only seeing one copy of the campaign in your account, then it’s likely it was only sent once.

Hey there. We’re not seeing any campaign issues on our end right now. What are you running into?

Our Pricing page has a breakdown of the features provided for each plan type, including monthly send limits. Select the 10,001 to 15,000 contact tier in the 'customize your plan' drop-down menu to see current pricing. Check out the pricing page here: mailchimp.com/pricing/market…

Hello there. Our Billing team can take a closer look into this for you. Please feel free to DM us with the best email address to reach you at, that is also associated with your account, and we can get you in the right direction. xitter.cf/messages/compose?recip…

Hi there, Emmanuel. We were able to locate your case and have escalated this matter with our Compliance team. A follow-up email with more information will be sent as soon as possible. Thank you for your patience.

Mind sending us a DM with your account's email address? We'll get a ticket opened up for you so our Support team can take a closer look.

Hi there. We're sorry to hear you've been running into delivery issues. Are you seeing bounces on your campaign reports, or are customers saying the emails never arrived at all? Any other details you can share would be helpful too. Let us know, and we'll take a closer look.

Hi there, Lindsaya. Please let us know your case number, or the email address associated with your account, in a DM, and we will help escalate this matter with our Compliance team. xitter.cf/messages/compose?recip…

Hi there. Our Account Recovery team can help. Please contact them here [mailchimp.com/contact/?prima…] using the 'access our contact form' button. After submitting the form, let us know here and we can help escalate this matter with the appropriate team. xitter.cf/messages/compose?recip…

Thanks for the details! Let's get this sorted so you can get back into your campaign. A few quick things to try: first, clear your browser's cache and cookies (or open the campaign in an incognito/private window) since this resolves the issue most of the time. If that doesn't do it, try disabling any browser extensions you have running, like ad blockers or privacy tools, as these can interfere with the editor loading properly. It's also worth testing in a different browser altogether to see if the issue follows, and if you're on a VPN, try turning it off, since that can sometimes block scripts the editor needs. One more thing to check is your browser zoom, as anything other than 100% has been known to cause display issues in the builder. Finally, try logging out and back in to refresh your session. If you're still running into the green panel and greyed-out Content button after trying those, could you send us a private message with your account details when you have a moment? That'll let us take a closer look on our end. Thanks!

Hello there. If you can please DM us with the best email address to reach you at, that is also associated with your account, we can get you in the right direction. Thanks! xitter.cf/messages/compose?recip…

Hi Aidan, we want to understand more about your experience with a specific issue or feature, and how we can improve. Please share more details with us. xitter.cf/messages/compose?recip…

Hi! If you're already logged in and go to mailchimp.com, click your profile icon in the upper right and select Mailchimp Home to jump to your account. If you're seeing something different, let us know more in a DM. xitter.cf/messages/compose?recip…