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This account is monitored 9:00am-4:30pm Monday to Friday (except bank holidays). Telephone number 0344 848798

Maidstone, South East
Joined March 2016
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If you are struggling with debt, you're not alone 1 in 3 households lost income because of coronavirus in 2020 Our advice can help you find a way forward bit.ly/3pYZTFu – at West Malling, South East
If you need time off work because your child's school is closed, you might be able to get some or all of your pay f of your employer, or time off without using your annual leave. Our advice can help bit.ly/3jGeIJs – at West Malling, South East
As we head into the busiest time of year for deliveries, it's important to remember that it's the seller's responsibility- not yours or the courier's- to make sure the item gets to you. Having problems with a delivery? Our advice can help bit.ly/3kEK2IY – at West Malling, South East
The #Coronavirus Job Retention Scheme is being extended to 31 March 2021. If you are having problems with getting your furlough pay, our advice can help bit.ly/2K3u8vd – at West Malling, South East
Recent @CitizensAdvice analysis estimates that the #Coronavirus pandemic has caused at least £1.6 billion in household bill arrears. If you are struggling to keep up with your payments, our advice can help bit.ly/3lr8tuK – at West Malling, South East
Clients have been furloughed but are still working for the employer as they feel they will lose their jobs if they don't do so. @CitizensAdvice highlights the most striking things people are currently facing bit.ly/31AcLZj – at West Malling, South East
If you are at risk of eviction, it's important you prepare for what comes next. Here's 5 things you need to know bit.ly/3gyb3M4 – at West Malling, South East
Ready to do your regular weekly shop online? 🛍 Check out our top tips on how to shop online safely: actionfraud.police.uk/shopon… #CyberProtect
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1.3 million households have fallen behind on council tax bills due to the #CoronaVirus pandemic in the last 3 months. 63% of those who've fallen behind are key workers (1/2)
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1300 people have come to @CitizensAdvice for help during lockdown so far because they've received an eviction notice- despite the current ban. The Government needs to act to get the necessary safety net in place- here's three ways how bit.ly/37ULqSW – at West Malling, South East
More than half of #UniversalCredit claimants we surveyed have faced hardship waiting for their first benefits payment See our @Minesh1112 at @CommonsWorkPen call for the need to address the 5 week wait to help prevent more people being swept into hardship by #Coronavirus (1/3)
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If you think you've suffered race discrimination, there is action you can take. Use the advice on our website to find out your rights and how you can take action bit.ly/2MoVjyu – at West Malling, South East
More details are needed on what transitional support the government will put in place as the support schemes end. Here’s what we suggest in our research paper below 👇2/2 citizensadvice.org.uk/about-…
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Loneliness can affect us all sometimes, but you might be feeling more lonely than usual. @MindCharity has some tips that could help
Lots of us are struggling with loneliness at the moment, so we're sharing a few tips for managing these feelings. Only try what you feel comfortable with, and try not to put too much pressure on yourself. For more info and advice head to our website: bit.ly/2RVIejl
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Great advice from @NHSuk about how to look after the #MentalHealth of children and young people #EveryMindMatters
Routines make children and young people feel safer, so think about how to develop new routines that are interesting and fun. For more tips and advice for look after the mental health of children and young people, visit #EveryMindMatters: nhs.uk/oneyou/every-mind-mat…
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If you were meant to #Travel you may be able to get a refund or rebook a holiday for another time. Our advice can help #CoronaVirus citizensadvice.org.uk/consum…
⚠️ Beware of fake Pension Wise websites. If you’re looking to get free, impartial #Pensions guidance, book a telephone appointment by using the official website pensionwise.gov.uk/en or by calling 0800 138 3944
The @BBC looks at some of the support available for people struggling with their finances during the coronavirus outbreak, including charity @turn2us_org, @CitizensAdvice and credit unions. bbc.co.uk/news/business-5232…
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If you're a victim of #DomesticViolence , there are lots of places you can look for support. You can find more information on the @CitizensAdvice website bit.ly/34jnjvm – at West Malling, South East