Replying to @definitelydandy
Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @akaylaks @magicbricks
Hi Ashok,
We would like to inform you that your "Advantage" package against Order ID "70915321" helps you contact active buyers/tenants in your area, instead of listing a property or viewing the responses.
Also, we checked your account and found that you had 30 credit points from the package benefits.
To access contact details of property seekers using Credit Points, please follow the steps below:
- Log in to your Magicbricks account via browser.
- Click on 'View Responses' under 'My Dashboard'.
[In case of multiple properties: Select the preferred listing from the "V" drop-down symbol that displays next to the address option on the property. ]
- Click on the "Connect now" option under the block 'Buyers looking for a property like yours.
If you are using the app, then please follow the below-listed steps to view the contact details of property seekers by using credit points,
- Login into your account.
- Click on 'Go to Dashboard'.
[In case of multiple properties: Select the property that you would like to view the matching leads by clicking on the "View all" option on the Dashboard. ]
- Click on the "Connect now" option under the block 'Active Buyers/Tenants in your locality'.
Please note that active tenants and buyers are potential property seekers who are searching for properties similar to yours in your area but have not expressed interest in your specific listing. Additionally, the data provided in the “Active Buyers/Tenants in Your Area” section reflects searches conducted by individuals looking for properties in your locality within a particular price range.
In case of any queries, feel free to connect us on our self-helpline number 0120-6866600 between 9 AM to 6 PM (Monday to Saturday).
Team,
Magicbricks
Replying to @akaylaks @magicbricks
Hi User,
Thank you for sharing your details we will connect with you shortly.
Team,
Magicbricks
Replying to @banjaaraanand
Hi Anand,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @banjaaraanand @magicbricks
Hi Anand,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @ManuT18037310 @magicbricks
Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks
Replying to @AnkushDhar @magicbricks
Hi Ankush,
Apologies for the inconvenience caused.
We would like to inform you that your Titanium package, with Order ID "70786911", provides an enquiry limit of 40. This allows you to access the contact details of approved responses for your listing using those limits.
However, we found that your enquiry limit of '40' has been reached. As a result, you will no longer be able to view more contact numbers, as the responses will be masked. To access more phone numbers, you will need to either purchase an additional package or post another property. We sincerely apologize for any inconvenience this may cause.
Further, we kindly request that you approve the pending response requests from the "Pending" tab under the "Responses" section in the mobile application. This will allow tenants/buyers to contact you. Alternatively, you can "Accept" or "Deny" the response requests via WhatsApp.
Please be informed that, due to the system's functionality, enquiry limits will be automatically deducted when you approve a request. This means that once you approve a lead, it will count toward your enquiry limit. However, you will have the flexibility to contact the leads at your convenience, whenever it suits you best.
At present, there is no option in the system that allows you to approve a request without using one of your contacts. We understand this may not be ideal, and we sincerely apologize for any inconvenience this may cause. Rest assured, we are continuously working to improve our system and appreciate your understanding.
If you have any further queries or concerns, we recommend calling our helpdesk at 0120-6866600. Additionally, we'd like to introduce our new "Chatbot" feature, available on WhatsApp, our website, and M-site.
For WhatsApp Chatbot, use this number: +91 92893 66480.
To access the Chatbot on the website or M-site, simply visit the Help Centre or your Dashboard.
Team,
Magicbricks
Replying to @sirisampada4all @magicbricks
Hi User,
Thank you for sharing your details we will connect with you shortly.
Team,
Magicbricks
Replying to @sdigisha @magicbricks
Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks
Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @GSN100790 @magicbricks
We respect your privacy. If you’re receiving unwanted calls or messages, please share your registered contact via DM, we’ll ensure your DND preference is updated at the earliest.
Replying to @AnkushDhar @magicbricks
Hi Ankush,
Apologies for the inconvenience caused.
This is to inform you that you can view the package status and services through the website also, via the below-mentioned steps:
Login to your Magicbricks account.
Click on "Manage Subscription" under "My Dashboard"
Also, we would like to inform you that the salesperson has limitations and may only help you in purchasing the package. If you require any service-related assistance, you can contact the helpdesk team at '0120-686-6600', available Monday to Saturday, from 9:00 AM to 6:00 PM.
You may also use our Chatbot for instant support, available through:
WhatsApp: +91 92893 66480
Website/M-site: Visit the Help Centre or your Dashboard
Team,
Magicbricks
Replying to @AnkushDhar @magicbricks
Hi Ankush,
Apologies for the inconvenience caused.
We would like to inform you that your Titanium package, with Order ID "70786911", provides an enquiry limit of 40. This allows you to access the contact details of approved responses for your listing using those limits.
However, we found that your enquiry limit of '40' has been reached. As a result, you will no longer be able to view more contact numbers, as the responses will be masked. To access more phone numbers, you will need to either purchase an additional package or post another property. We sincerely apologize for any inconvenience this may cause.
Further, we kindly request that you approve the pending response requests from the "Pending" tab under the "Responses" section in the mobile application. This will allow tenants/buyers to contact you. Alternatively, you can "Accept" or "Deny" the response requests via WhatsApp.
Please be informed that, due to the system's functionality, enquiry limits will be automatically deducted when you approve a request. This means that once you approve a lead, it will count toward your enquiry limit. However, you will have the flexibility to contact the leads at your convenience, whenever it suits you best.
At present, there is no option in the system that allows you to approve a request without using one of your contacts. We understand this may not be ideal, and we sincerely apologize for any inconvenience this may cause. Rest assured, we are continuously working to improve our system and appreciate your understanding.
If you have any further queries or concerns, we recommend calling our helpdesk at 0120-6866600. Additionally, we'd like to introduce our new "Chatbot" feature, available on WhatsApp, our website, and M-site.
For WhatsApp Chatbot, use this number: +91 92893 66480.
To access the Chatbot on the website or M-site, simply visit the Help Centre or your Dashboard.
Team,
Magicbricks
Replying to @sdigisha @magicbricks
Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks
Replying to @vlokpal @magicbricks
Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @mflying79 @magicbricks
Hi User,
Thank you for sharing your details with us. We will connect with you shortly and assist you with your concern.
Team,
Magicbricks
Replying to @AbhilashAyodhya @magicbricks
Hi Abhilash,
Apologies for the inconvenience caused to you.
We would like to inform you that we have already address your concern that Magicbricks.com is a real estate platform where users can search for homes, Projects, Agents, and Builders, as well as list their properties for sale/rent. We do not impose any restrictions on any individual visiting your listings or contacting you. But, at times, after expressing interest, prospects change their requirements or preferences. We won't be able to filter out such property seekers.
Magicbricks has come up with a set of Lead Quality initiatives to ensure that only genuine & interested property seekers contact you. We implement an OTP procedure to confirm tenant/buyer responses and verify the accuracy of registration credentials.
Here’s what we are doing:
- Currently, 100% of all leads are mobile numbers verified.
- Mobile numbers are verified by SMS, IVR, and phone calls.
> Intent Information: The intent of making the contact (e.g., interested in a site visit, interested in an immediate purchase) is captured to ensure that our clients get maximum information about the buyers' needs and offer them the right set of options.
> Spam Removal: Users consistently making excessive contacts are automatically identified and marked as spam.
At Magicbricks, we take utmost efforts to connect you with a maximum number of genuine & active home seekers.
Please be informed that the responses to a property are the result of tenants/buyers searching for a property with specified requirements in a specific area, and when their search criteria match the property, they share an interest request with the advertiser. As we do not generate responses manually, it is totally up to users whether they will respond to your property or not.
Hence, we request you to have patience, and you will certainly start getting better responses on the same.
If you have any further queries, please feel free to contact our customer support team at 0120-6866600, between 9:00 AM and 6:00 PM, Monday to Saturday.
Kindly call from your registered mobile number and select the “Other Queries” option to connect with our support team. Our team will be happy to assist you.
Team,
Magicbricks
Replying to @notabarbie_doll @magicbricks
Hi Sir,
We are unable to find your details in DM. Kindly share your details via app.help@magicbricks.com or you can also share your details via sm.help@magicbricks.com.
Team,
Magicbricks
Replying to @mflying79 @magicbricks
Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks
Replying to @notabarbie_doll @magicbricks
Hi! We have not received your details via DM. Hence, please feel free to reach out to us at sm.help@magicbricks.com or simply DM us if you require any assistance. We are always available to help and assist you.
Regards,
Team Magicbricks
