News, insights, and stories from @MWIinfo. Advancing #mediation, #ombuds, #negotiation, and #training to help people and organizations navigate conflict.

Boston, MA
Joined November 2009
You can bring in an ombuds resource, but success depends on leadership, trust, and how it's introduced. mwi.org/keys-for-organizatio… #MWI #OrganizationalOmbuds #Leadership
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Thinking about #mediation? Join #MWI's 40-Hour Training: hands-on, practical, live online. Learn more about the training: mwi.org/forty-hour-mediation…
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What's the conversation you've been avoiding? An ombuds can help you move forward. #ConflictResolution #Leadership #WorkplaceDynamics #Ombuds #Communication
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Conferences connect us, but small issues—poor comments, power dynamics, unsure volunteers—can escalate. Policies help, but real-time support from a Conference Ombuds prevents it. Learn more: mwi.org/why-conference-ombud… #conferenceombuds #MWI
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Having an ombuds program is a start; using it well reveals its true value. Leaders gain early insights and resolve conflicts. 🔗 Read more: mwi.org/organizational-ombud… #Ombuds #Leadership #ConflictResolution #OrganizationalHealth #MWI
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Sometimes challenges aren’t disputes but stalled boards or partnerships. At MWI, we help navigate these with care. #MWI #MissionMonday
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An open-door policy works only if people feel safe. Learn how an ombuds helps in workplace conflicts. 👉 mwi.org/the-open-door-myth-y… #WorkplaceConflict #Leadership #Ombuds #WorkplaceCulture
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At MWI, we help organizations address issues early with confidential ombuds programs. Schedule an exploratory conversation: calendly.com/chuckdoran #MissionMonday #Ombuds #ConflictManagementSystem
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On Feb 9, 2026, ABA adopted Resolution 503 urging states to adopt the Organizational Ombuds Practices Act. Read more: mwi.org/what-resolution-503-… #OrganizationalOmbuds #Governance #GeneralCounsel #Compliance #Leadership #ConflictResolution
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Constructive conflict resolution needs intention, clear expectations, and a space to be heard. Better conditions create better conversations. #MissionMonday #ConstructiveConflictResolution #Leadership #WorkplaceCommunication #MWI
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Many negotiations stall due to unspoken assumptions. Strong negotiators test these instead of negotiating around them. #NegotiationEssentials
Ever wonder how to make conferences safer and welcoming? Join our free 30-min webinar to learn how a Conference Ombuds supports your team and attendees! 📅 Feb 27, 2026 | 🕛 Noon ET Sign up: mwi.org/conference-ombuds-we… #MWI #Conferenceombuds #BuildTrust
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Disengagement in high-stakes moments is often a nervous system response, not a lack of care. The SCARF model highlights 5 core needs: Status, Certainty, Autonomy, Relatedness, Fairness. Small shifts help people stay engaged. neuroleadership.co.in/scarf-… #Mediation #Ombuds #SCARFmodel
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Shift from defending to exploring interests by asking the right questions. Strong negotiators slow down conversations to surface what truly matters—priorities and concerns. This is the second in our Negotiation Essentials series.
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Join our Negotiation Skills Workshop on April 2 & 3! Gain tools for effective negotiation and problem-solving. 💻Learn more: mwi.org/training/open-enroll… #NegotiationSkills #ProfessionalDevelopment #MWItraining #Leadership #Communication #Ombuds #ConflictResolution
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What if organizations treated dispute resolution design as essential infrastructure? #ConflictResolution #DisputeResolution
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Salary talks are different. In MWI's workshops, you’ll learn to prepare, communicate your value, and handle pushback. Gain skills for better pay conversations! #MWI #salarynegotiation #professionaldevelopment
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When conflict heats up, we revert to familiar patterns. 🌟 Which style do you default to: Accommodate, Avoid, Compete, Compromise, or Collaborate? No style is ‘bad’—skill is in toggling! What if you tried something new? 🤔 #WisdomWednesday #ConflictCompetence #TKI #MWI
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Investing in an ombuds improves how organizations listen and learn. Read Chuck Doran's insights in Forbes: forbes.com/councils/forbesbu… #MissionMonday #LeadershipThatListens #OrganizationalOmbuds #WorkplaceCulture #ConflictCompetence #HealthyOrganizations
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Workplace conflict costs U.S. organizations nearly $400 billion annually! Ombuds services can help mitigate risks. 👉 Read more: ombuds-blog.blogspot.com/202… #DidYouKnow #WorkplaceConflict #Ombuds #RiskMitigation
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