The official @Microsoft account for updates on certain @Microsoft365 service incidents. Get push notifications on our admin app: https://xitter.cf/t.co/pGaOsdAblF.

Redmond, WA
Joined January 2012
We're investigating an issue affecting model selection options in Copilot Chat. We're currently reviewing service telemetry to isolate the root cause and determine our next troubleshooting steps. For more information, please see CW1507178 in the admin center.
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We've identified a component responsible for producing the model selection options in Copilot chat was not functioning correctly. We're deploying a fix to the affected infrastructure to mitigate impact. For more information, please see CW1507178 in the admin center.
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We've completed deploying the fix to the affected infrastructure and we've verified with previously impacted users that the issue is now resolved. For more information, please see CW1507178 in the admin center.
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We're investigating an issue in which some admins may be unable to access the Exchange admin center (EAC) and may encounter an “Internal Server Error” message. For more information, please see EX1500900 in the admin center.
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We’re rolling back a recent change to the Exchange Admin Center (EAC) to determine if this resolves the impact. While we're closely monitoring for improvement we're continuing to investigate the source of the issue. For more information, please see EX1500900 in the admin center or via admin.microsoft.com.
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We’ve rolled back the change and confirmed through service telemetry and impacted users that the issue is now resolved. For more information, please see EX1500900 in the admin center or via admin.microsoft.com.
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We're investigating an issue in which some users may be unable to make, or receive calls within Microsoft Teams. For more information, please see TM1475580 in the admin center.
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Telemetry indicates that service has returned to a healthy state and that customer impact is resolved. For more information, please see TM1475580 in the admin center.
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We're receiving reports the service has recovered for some users. We'll continue to monitor as we use the diagnostic telemetry to isolate the source of impact. For more information, please see TM1475580 in the admin center.
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We're investigating an issue with users being unable to access some Microsoft 365 services. Further details are provided under MO1472904 in the admin center.
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Some users have reported that the issue is no longer occurring. We're continuing to investigate the source of the 502 and 503 errors. Further information is provided under MO1472904 in the admin center and status.cloud.microsoft/.
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We’ve thoroughly reviewed our telemetry and can confirm the Microsoft-managed environment remained healthy throughout this event. We're aware of third-party outages which may have contributed to impact. Further information is provided under MO1472904 in the admin center.
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We're investigating an issue in which users in Japan may be unable to access SharePoint Online, and Microsoft OneDrive. Affected users may experience navigation errors, or experience delays when attempting to access SharePoint Online sites, or Microsoft OneDrive content. For more information, please see SP1471596 and OD1471597 in the admin center.
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We've completed multiple recovery actions within the affected infrastructure to restore functionality, and after a period of monitoring, we've determined the issue is now resolved. For additional information, please see SP1471596 and OD1471597 in the admin center.
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We're investigating an issue in which users may be unable to access or encounter issues when interacting with Microsoft 365 Copilot. Further details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We've completed extended monitoring and confirmed through service telemetry that all previously affected Microsoft 365 Copilot features and services have recovered. Additional details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We've identified a recent configuration change that contributed to the issue affecting Microsoft 365 Copilot and have reverted the change. We're seeing signs of recovery and continue to closely monitor the service while we work to fully restore a consistent experience for affected users. Further details can be found by referencing CP1470554 on the Service Health Dashboard in the Microsoft 365 admin center.
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We investigated reports of an issue affecting access to Microsoft Copilot on the web. We have identified the source of the issue and took mitigation actions to restore access. Further details can be found at status.cloud.microsoft/.
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We're investigating an issue with users experiencing delays sending to and receiving email from external domains. We've identified the cause of the issue and are applying a mitigation which should complete shortly. Further details are provided under EX1467029 in the admin center.
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We've applied the mitigations and confirmed the issue resolved after an extended period of monitoring. Further information is provided under EX1467029 in the admin center.
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