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The victim took matters into his own hands after multiple withdrawals totaling $1,640---gone. Stolen. So, he took his own surveillance video. But the victim says the bank still denied his claim. abc7ne.ws/3Utaf0R

A Bay Area woman suddenly received a stack of mail with 70 Chase bank credit cards, issued to 70 complete strangers, all on her credit card account. abc7ne.ws/3jF2mUm

Criminals are targeting other bank customers, in addition to Bank to America, tricking them into sending them money through Zelle. abc7ne.ws/3EIIOr0

"We have seen a lot of scammers using robocalls, robotexts and sometimes these payment apps used to scam people. It's definitely a problem," says one consumer advocate. abc7ne.ws/3b5t83X

When asked if he was unhappy seeing his package thrown like a Frisbee, the Concord man said, "There might be stronger words I could use." abc7ne.ws/3yTuJTS

"It feels like any setback now just hits us a little bit harder." Looking to take a break from long days battling COVID, eight San Francisco nurses were unable to cancel their Airbnb. abc7ne.ws/3jQbN40

Scammers are using the fear of rampant banking fraud to lure their victims. It cost one man half his life savings. abc7ne.ws/3AEiwDI

This matter took on added urgency because his benefits have been frozen until this is resolved. He can't understand why EDD is doing this to him. abc7ne.ws/3yFpbgw

7 On Your Side investigates the history of issues with CA's EDD. We're talking to Californians who are frustrated, tired and confused by this ongoing problem in “Broke: California’s Unemployment Crisis,” streaming now on the ABC7 Bay Area streaming app. abc7ne.ws/2WO0nVB

In a one-two punch, a South SF woman lost her EDD appeal -- then the EDD mailed a copy of her documents, full of private information, to a stranger. abc7ne.ws/2UaO6th

Many families will get Child Tax Credit without even having to apply for it. abc7ne.ws/3xCwe93

Walmart says its program offers discounts of 65 to 85% on prescription drugs. How are they able to set such low prices? abc7ne.ws/3r5mqCa

A Vallejo cat has been freed from Instagram jail after he was accidentally banned for being "underage." abc7ne.ws/3hN1CuR

A visually impaired woman nearly lost the only way she has to get home from work -- due to a technicality. abc7ne.ws/3jxjmwK

Workers are paying for auto-dialing services to get through to EDD for California unemployment benefits. abc7ne.ws/3gE4MR8

About four million calls flooded the EDD the last week of May, and EDD answered about six percent of them. abc7ne.ws/3zudji5

Local restaurants say both customers and employees will have to make adjustments, even after state reopens. abc7ne.ws/2TBO9xt

During the COVID-19 pandemic, consumers racked up airline reward miles through shopping and staying home. Now, experts have this advice. abc7ne.ws/3zmDlUz

There's been a big surge in "puppy scams" during the pandemic, says the Better Business Bureau. Now, one Santa Rosa pet store is caught in the middle as fraudsters use them as a front. abc7ne.ws/3uYV0yh