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This is Lumnya, your store's digital workforce for Shopify.
An assistant that sells and supports your shoppers 24/7, and seven specialist AI agents in your back office.
Anything touching money or a customer waits for your yes.
Private beta: lumnya.ai/waitlist
#Shopify
October in the Lumnya app: replies checked against your store's records, cancel or return inside the chat, back-in-stock emails per size, discount codes from your own tiers.
Private beta. Join the waitlist: lumnya.ai
#Shopify #ecommerce
We caught our assistant calling a pre-order "limited stock, book it soon". Our prompt said not to.
Now a stock or deadline claim stands only when a Shopify record backs it. The rest of the reply stays.
lumnya.ai/blog/ai-shopping-a…
#BlackFriday
Phishing is now written for the #AI that summarises the inbox, not just the person. A store's chat, reviews and return notes are read by AI too.
The defence isn't a prompt saying "ignore instructions". It's what the server lets a stranger's text cause.
lumnya.ai/blog/the-summary-i…
At 20% off a product with a 40% margin, you need to sell twice as many to make the same profit.
Before Black Friday, clear the products that are actually stuck: one product, a floor at cost, an end date. Not the whole store.
The playbook is on our blog.
lumnya.ai/blog/clear-dead-st…
We're looking for the first Shopify merchants to run Lumnya in a real store.
You get an assistant for your shoppers and seven specialist agents for your back office. We get your honest feedback, and you shape what we build next.
Private beta: lumnya.ai/waitlist
#Shopify
Lumnya's storefront assistant has no tool to issue refunds, by design.
If it ever says a refund is done, the sentence is false, and a gate on our server replaces it with the truth: the team reviews refunds.
Every refund waits for the owner's yes.
#HumanInTheLoop
Four questions for any number on any dashboard, ours included:
1. Can you name the records it was counted from?
2. Is there a constant inside it?
3. Does the label claim more than the count?
4. What does it show when there's no data?
lumnya.ai/blog/chatbot-roi-n…
#ChatbotROI #AI
How Lumnya remembers your store:
A snapshot with an age on everything: stock at most an hour old, products six hours, orders a day.
Shared facts that carry their author and a confidence, never overwritten by another agent.
Notes that expire.
#AgentMemory
AI agents are already buying from Shopify stores. In Forter's data, 65% of agent orders in early October came from agents that browse ordinary store pages.
They don't read your store once. They act on whichever copy of it they reach first.
#AgenticCommerce
You can't choose which copy an agent reads. You can make sure it doesn't matter.
The afternoon audit: take the five facts that end up in disputes (price, stock, delivery time, return window, who pays return shipping), name one source for each, make every copy agree.
The full playbook, with the audit grid and the copy we found in our own product:
lumnya.ai/blog/ai-shopping-a…
