Rosemary Lugo-Gross (@LugoGross) header
Rosemary Lugo-Gross (@LugoGross) profile picture

CEO of the Gross Family, passionate about providing a great experience for our clients, partners and fellow co-workers.

Chicago, Il
Joined February 2018
Photo by Rosemary Lugo-Gross (@LugoGross)Photo by Rosemary Lugo-Gross (@LugoGross)Photo by Rosemary Lugo-Gross (@LugoGross)Photo by Rosemary Lugo-Gross (@LugoGross)Photo by Rosemary Lugo-Gross (@LugoGross)
At Virtual Xperience, get real-world advice from your peers and @Genesys leaders on relevant topics in today’s world, get an analyst’s perspective with Sheila McGee-Smith and attend breakouts tailored for your role. #Xpr20 bit.ly/2VUka2C
At Virtual Xperience, get real-world advice from your peers and @Genesys leaders on relevant topics in today’s world, get an analyst’s perspective with Sheila McGee-Smith and attend breakouts tailored for your role. #Xpr20 bit.ly/2y7Oq15
Australia's MyBudget deployed the Genesys Cloud and took its CX to the next level. Read the @Genesys blog for the full story. bit.ly/2VwrPCA
Frost & Sullivan Global Research: Midsized Call Centers take a Digital-first Approach | Genesys bit.ly/2yX9wfk
US-based startup Activus Connect deployed the PureCloud app to elevate its CX. Read the @Genesys blog. bit.ly/31Eu4p3