Loyalty Truth is a unique source of unbiased insights on Customer Strategy & Loyalty Marketing

Global Perspective
Joined March 2012
Tamara Oliveria rocks. Cant miss this one.
[Webinar] Join us tomorrow at 12pm EST for Creating Contactless Loyalty: Building human connections in an increasingly contactless world as part of @EpsilonMktg's Loyalty Week. Register here: ow.ly/sR7n50Bt1Dk #customerloyalty #cx #brandloyalty
Brand affinities were turned on their collective heads as result of Covid.
Mike Hughes shoots straight in this candid discussion of todays trends in customer loyalty
We recently had a conversation with CEO of Exchange Solutions, Mike Hughes, to get his perspective on the future of loyalty: ow.ly/94qA50B7Oxv #customerloyalty #loyalty #thoughtleadership #digitalmarketing
Lots of news on contactless and order and delivery. Its a new world out there.
Happy Monday! Stay on top of current industry news and trends with the Loyalty Newswire: ow.ly/uO3P50B7RqH #customerloyalty #retail #payments
Get in on this action
To celebrate the one year anniversary of Let’s Talk Loyalty, we'll be awarding one loyalty professional a full scholarship to earn their Certified Loyalty Marketing Professional™ (CLMP) credentials for free! Register here: ow.ly/B8Mx50B2YnE #customerloyalty #cx #marketing
Time to think hard about this. Change is in the air
Will more brands consider the switch from a points mechanic to a milestone mechanic based on visits and rewards? ow.ly/eC5k50B1NKy #customerloyalty #innovation #digitalmarketing #disruption | @Mando_Connect
Loyalty Newswire: Michaels Rewards program expanded, ExxonMobil adds 'Frequent Filler' bonus to Mobil Rewards+, Burberry opens its first 'social #retail' store, Facebook forms new financial group to tackle digital #payments, and more: ow.ly/7I5150AVQmU #customerloyalty
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Tim dropped some great info in this interview. Check it out.
We recently had the opportunity for an exclusive interview with Tim Ridgely, head of Order & Delivery for @paytronix, to discuss the spike in demand for online delivery services: ow.ly/PRFD50AUQ4r #contactless #payments #fintech #curbsidepickup #orderonline
Brand authenticity in display
How can brands deepen relationships with their customers and the community at the same time? ow.ly/SeXN50ATTZj #customerloyalty #marketing #csr #socialimpact
Stay on top of what's happening in #loyaltymarketing
Loyalty Newswire: #USPS launches its first loyalty program, 7-Eleven agrees to purchase Speedway gas stations for $21 billion to expand U.S. footprint, CVS partners with Paypal to enable contactless payments, and more: ow.ly/MWZM50APB7x #customerloyalty #retail #payments
I'll tell you why, its called distraction through digital chaos. BTW, the numbers are actually pretty strong.
This new ruling is something that impacts all multinationals based in the US. This article decodes a complex topic.
New European Court of Justice ruling has triggered a storm of debate: ow.ly/tsAu50AJu8J #datasecurity #cybersecurity #dataprivacy #regulation
Digital transformation...the hottest buzzword. Would like to hear it defined by 5 different execs and compare notes. Have you tried this @rshevlin ?
Some scoffed when I said Google would be the next big #fintech vendor. But it just hired Yolande Piazza from Citi to "define and create new cloud solutions to help customers--including PayPal, USAA, Lloyds--accelerate their digital transformation journeys to the cloud."
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We're all changed by recent world events and brands need to figure out how to respond to the people they serve. Some good thoughts here. @thewisemarketer
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Malcolm Brogdon speaks about what we can do to become part of the change for good. Holding each other accountable is one solid step. Thanks.
.@UVAMensHoops alum Malcolm Brogdon was a guest on ESPN's #TheJump today w/ @Rachel__Nichols. No surprise he's one of the prominent #NBA voices in the peaceful protests trying to impact change. A leader on and off the court.
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Great conversation with these two pros. Don't miss it.
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