Transparency in fulfillment is key 🔑 This week we are talking to @CaseyA about what happened during Shipaggedon and the future of shipping and fulfillment. 🎧 Full episode - podcasts.apple.com/us/podcas…

"We throw the one close ticket metric out the door"👋🚪 This week we are talking all about turning your ecommerce CS team into a hub of information for the entire company. Listen to the full episode 👇 podcasts.apple.com/us/podcas…

"We see well over 100% increases in LTV from customers who have experienced a return vs. those who have not." This week on The Exchange we are talking returns from a CFO's perspective 👇 🎧 open.spotify.com/episode/4lW…

64% of shoppers think online returns are confusing/time-consuming ⏲️ We launched Printerless Returns to solve that problem 👇 youtu.be/79_4bSrlE8E @joevancena is taking you on a tour.

What did ecommerce learn in 2020 and what learning should we apply to 2021? We have Aaron Spivak from @hushblankets on The Exchange to talk about both. Spoiler… Retention is key 🔑 Full episode 🎧 Link to the apple podcast episode 🎧

⭐ Introducing Printerless Returns ⭐ 🖨️ 30% of shoppers don’t have a printer, give them another option. 📱100% of shoppers have a phone, just give them a QR code. 🏬 They drop the item off at one of 11,000 drop-off locations 🙌 Done! Learn more - hubs.ly/H0DjKF10

Tik Tok is only for brands that target teens... right? @JonShanny doesn't think so and he has used Tik Tok to grow @Stryx_Official in the 30+ crowd. Full episode - podcasts.apple.com/us/podcas…

How do you choose what content topics to pick? @bandholz is sharing how to find the best topics for your Youtube content. "Your ideation gets a lot easier the more you create. Even though you would think it's the opposite." 🎧 podcasts.apple.com/us/podcas… 🎧

Customer experience... Everyone is talking about it, but how are the best approaching it? Tomorrow we are hosting a live panel to discuss it all.👇 hubs.ly/H0Ccbs90 1. Define customer experience 🤔 2. How to measure it 📏 3. Good vs Great experiences 😍 4. Live Q/A ❓

BFCM was all about creating a compelling offer. The rest of the holiday season… customer experience. Loop, @gorgiasio, @Shefit, and @manlybands are teaming up to share their customer experience secrets. Join us on December 9th 👉 loopreturns.com/the-state-of…

For one quarter each year your customer is buying for someone else. 🎁 Are you ready to handle gifts from promotion all the way to returns? Join us, @NostoSolutions, and more this Thursday. You can even win $100 for your gifts. nosto.com/resources/webinar-…