DevRel Enthusiast. DevEx Advocate. Dev Empath. Digital Adventurer. Ex: @Twilio @Segment

Columbia SC
Joined December 2012
Ben Link retweeted
Honored to chat with data legend @markrittman...on the pod we cover: - finding the @segment 'aha' moment - challenges in building ID res & golden profiles - future of customer data w/ LLMs & copilots open.spotify.com/episode/5En…
Next week’s @drilltodetail episode features @n2parko on reverse ETL, portable identity graphs and @segment composable customer data platforms
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Ben Link retweeted
With Segment Unify you can now create and activate customer profiles that are complete, updated in real time and portable across your CDP, data warehouse and over 400+ supported destinations including Twilio Engage and Flex. bit.ly/3TXc31E
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Save the date to learn about how you can automate notifications based on user events and build a solid buyer’s journey within an ecommerce website. Join live on Thursday, 10am PST with @LinkBenjamin @SethCarney @shreythecray. bit.ly/3SaFlsF
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Replying to @allenholub
I like a team backlog just fine. I hate individual backlogs. I hate lengthy backlogs. I hate unordered backlogs. I hate backlog-as-commitment-to-build. I kinda like having had the conversation “what the most important thing after this” and if it’s 3 or 5 things, that’s okay.
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Ben Link retweeted
.@Segment allowed @Fender to deliver the ideal learning and shopping experience for each player – and THAT’S what's going to help them become Fender players for life. bit.ly/3SUAcE6 #SIGNALConf
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Ben Link retweeted
‘Twas the night before SIGNAL and all through the land Attendees were waiting to see what was planned For two days of action—the event of the year … this is too long to tweet, read the whole poem here → bit.ly/3DqkMli #SIGNALConf
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You are invited to the #Serverless #Toronto Summer special meetup "What, Why, Who & How of #Customer #Data #Platforms" by @LinkBenjamin of @twilio @segment. Ben will demystify the #CDP buzzword to you. Tonight, ONLINE at 6 pm EST #CustomerDataPlatform meetup.com/serverless-toront…
woah apple, spoilers
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Ben Link retweeted
We’re excited to share that we’ve partnered with @segment to give startups $50k Segment credits for free for 1 year (instead of $25k!). Access the discount from our documentation: guides.june.so/segment
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What would be your reaction if you found out your team had 100% utilization? 1. Awesome! Think of how productive we're being! 2. Yikes! Our lead time is likely long and variable and our people might be at risk for burnout. One of those responses is constructive.
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"An interesting method in flow optimization is set-based development. Knowledge about what delights customers is lowest when we start. Rather than choosing a solution early, we focus on what constraints we must set to continue development."@staffannoteberg staffannoteberg.medium.com/a…
Just a reminder that renewing your password every N days is an incredibly bad idea, and companies that require this are well behind the times. Here is some ammo to help you make a change in insecure password strategies: sans.org/blog/time-for-passw…
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Improving ways of working, leading to better outcomes, is 80% culture, 20% process. Treating agility as a method, or an org change, leaving behavioural norms unchanged, will not maximise outcomes. #BVSSH
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Ben Link retweeted
It’s #MothersDay and we’re here to give all the mothers and mother figures in our lives (grandmothers, teachers, mentors, and supportive folks from all walks of life) the recognition they deserve. Thank you to all of you, the OG builders.
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Optimist: The glass is ½ full. Pessimist: The glass is ½ empty. Excel: The glass is January 2nd.
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I wholeheartedly Concur.
as an… – employee with business expenses i want to… – get the shittiest reimbursement software (even better if it's a sap product) so that… – i'll just give up on claiming any expenses @ShitUserStory
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11 Promises from a Manager: a 🧵 1. We’ll have a weekly 1:1. I’ll never cancel this meeting, but you can cancel it whenever you like. It’s your time.
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Organisational Stockholm Syndrome #BVSSH
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