lenskart (@Lenskart_com) | teapawt

We have heard you. Clearly and openly. Over the past few days, our community and customers have spoken - and we have listened. Today, we are standardizing our In-Store Style Guide and sharing it publicly and transparently: lenskart.com/style-guide-len… These guidelines explicitly and unambiguously welcome every symbol of faith and culture our team members carry - bindi, tilak, sindoor, kalawa, mangalsutra, kada, hijab, turban, and more. Not as exceptions. As who we are. Lenskart was built in Bharat, by Indians, for Indians. Our 2400+ stores are run by people who bring their beliefs, their traditions, their identity to work every day. That is not something we will ever ask anyone to leave at the door. If any version of our workplace communication caused hurt or made any of our team members feel that their faith was unwelcome here, we are deeply sorry. That is not who Lenskart is, and it is not who we will ever be. We make a commitment today - not just in words, but in the document we are publishing - that every policy, every training material, and every communication that carries the Lenskart name will reflect these values. We remain committed to applying these guidelines fairly and consistently, and will continue to review and improve our processes. We will do better. And we will keep earning your trust. 🙏 -Team Lenskart

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lenskart retweeted

Peyush Bansal @peyushbansal

Hi, all. I’ve been seeing an inaccurate policy document going viral about Lenskart. I want to speak directly that this document does not reflect our present guidelines. Our policy has no restrictions on any form of religious expression, including bindi and tilak, and we continue to review our guidelines regularly. Our grooming policy has evolved over the years and outdated versions do not represent who we are today. We apologize for the confusion and concern this situation has caused. We as a company, continue to learn and build. Any lapses in our language or policies have and will continue to be addressed. We have thousands of team members across Bharat who wear their faith and culture proudly every day at our stores. They are Lenskart. Lenskart was built in Bharat, by Indians, for Indians. Every symbol and every tradition our people carry is a part of who we are as a company. I will never let that be compromised. 🙏

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18 years of unshakeable vision 👀🥰 #FinallyRCB 🏆

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Propaganda I kept falling for- “One pair of glasses is enough”🙃

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This one goes into the history books for Rajasthan. 👀 on the goal now. #vaibhavsuryavanshi #14year #RRvsGT

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Get Free* Lens Replacement at any Lenskart store across India. Old, scratched or broken ? Your vision deserves better. #FreeLensReplacement #LenskartStore

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Officially Stamped 💌 Get your lenses replaced for FREE* now! #TryItToBelieveIt

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Mil gaya aankhon ko sukun 😌 #ThankYouTeamIndia The new CHAMPIONS 🇮🇳 #INDvsNZ

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Replying to @shakeelson

We have cascaded your concern to our relevant team to ensure the order reaches you promptly. Thanks- Iti. (2/2) nitter.cf/messages/compose?recip…

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Hi Shakeel! Thank you for your valuable time on the call and for confirming that the order has been delivered to you. We hope that it meets your expectations. Should you need any further assistance, please feel free to reach out. We are here to help! Thanks- Iti. nitter.cf/messages/compose?recip…

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Australia clearly didn’t see that coming—looks like somebody needs a new pair of 👓👓 #INDvAUS

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Clear vision. Clear decisions. Choose wisely, Delhi! #DelhiElections2025 #DelhiElections

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Tag them 😌👇

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Replying to @KunalSisodia7

Hi Kunal, we are sorry to hear about your unpleasant experience with Lenskart. We request you to kindly share the order ID along with your contact number via DM so that we can assist you in a precise manner. Thanks - Gaurav nitter.cf/messages/compose?recip…

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Hi Kunal , we are here to ensure our customers are provided with the best assistance, and we've been waiting to provide the same. However, in absence of your details this thread is being closed. Be assured, we are just a DM away to help you. Thanks - Gaurav nitter.cf/messages/compose?recip…

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Happy long weekend corporate warriors 😉 PS - Don’t forget your screen glasses though! #microsoft #BillGates #bluelight

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Hi Prashant! We tried connecting with you however, were unable to establish communication. Further, please be apprised that as per the update received from our store team the order has been successfully handedover to you. (1/2)

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We hope that you are satisfied with the delivered product. Hence, we're closing this thread as the issue has been resolved. Feel free to reach out to us for any further assistance we will be happy to help you. Thanks -Muskan. (2/2)

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Replying to @prannnu_

Hi, Thank you for reaching out to us. Further, we request you to kindly share your area pin code along with the contact details via DM so that we can assist you accordingly. Thanks - Nitin nitter.cf/messages/compose?recip…

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Hi There, We are here to ensure our customers receive the best assistance. So, if you need any help, we are just a DM away to help you. Thanks - Nitin nitter.cf/messages/compose?recip…

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Ab aayega mazaa 😎 #NBWDMirzapur @YehHaiMirzapur @PrimeVideoIN

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