We are a marketing and sales strategy consultancy helping you acquire, grow, and retain customers. Come to us for radical innovation and intelligent evolution.
Seattle, WA
Joined July 2009
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Our own, Guillermo De Anda, shares predictions for next decade trends that will define the workplace: ow.ly/lyrd50xWspr #agileorganization #vision2020
We've taken out our crystal ball to predict the trends that will come to define the #retail sector: ow.ly/wS2250xOBD0 #2020predictions
Learn how "customer experience will drive brick-and-mortar retail's bounce-back" in our eBook, Survival of the Fitting Room: ow.ly/EDHV50xmnEj
Millennials are now a major part of the technology purchasing process. Follow us downstream as we show you how to land a #Millennial buyer: ow.ly/WPqU50wRADy #B2B #customerjourney #CX
Our own, Lou Powell, has rounded-up hard-earned lessons on why some organizations aren’t learning from their digital mistakes. Check them out here: ow.ly/WmNB50xe47O
According to Forrester, “91% of retail customers who feel valued stay with the brand." Find out how your brand can achieve higher market share by leveraging personalized, value-add experiences: ow.ly/jTOU50xmmxG
Antje Helfrich and Nate Waters explain the benefits of membership-based loyalty in our recent Loyalty360 #podcast. Listen here: ow.ly/orA750xmmIi #loyalty #subscription #CX
Understanding #ROI is only one important component of loyalty program design. Check out our publication to find out the four major phases for designing a #loyalty program: ow.ly/3hIW50xmmdM
Ever wonder why most #agile projects fail? Learn about the 3 solutions you can use to break the cycle here: ow.ly/Dozh50xmlUe #Analytics #API #Automation #Business #AI
Missed out on Loyalty360's Customer Expo event earlier this month? Get caught up with PK's event recap, here! ow.ly/8Jhm50xmlm4 #loyalty #CX #retention
Hear hard-earned lessons from Lou Powell on why some organizations aren’t learning from their digital mistakes: ow.ly/XeQh50xk5zi #digitaltransformation #customercentricity
What's the next step in experiential retail? Our own, @martin Mehalchin weighs in on REI's new shopping experience: ow.ly/tutt50xk3yp #CX #retail #customerexperience #experienceengineering
Our own, Lou Powell, has rounded-up hard-earned lessons on why some organizations aren’t learning from their digital mistakes. Check them out here: ow.ly/h7JP50xe4zL
The #Millennial takeover is happening now. What does this generational shift mean for #B2B sales? Find out here: ow.ly/5c9t50x2GIg #infographic #CX
Attending Loyalty360's Customer Expo? Come meet Jodi Rausch at our workshop session, Delivering Connected Membership: ow.ly/78Qf50x589u #loyalty #retention #CX
Consider these goalposts to make customers the cornerstone of your digital transformation initiatives: ow.ly/bBAV50x1H4n #CX #customercentricity
Bing Crosby’s “I'll Be Home for Christmas” song may take on renewed meaning this holiday season. Check out Adobe's holiday predictions and insights: ow.ly/PwBx50wYExl
Antje Helfrich and Nate Waters explain the benefits of membership-based loyalty in our recent @Loyalty360 #podcast. Listen here: ow.ly/Lt0f50wXGQy #loyalty #subscription
We asked Emily Rudin from @CrowdTwist to share her expertise on applying customer #data. Check out our latest white paper, The End of the Unsubscribe to learn more! ow.ly/ICzJ50wXLlB #omnichannel #loyaltyprogram
