
CEO @CustomersAI, Founder @WordStream; Acquired by USA Today for $150M - Columnist @Inc, @Medium. Popularized Unicorns in Marketing. Engineering @uWaterloo.
Boston, MA
Joined December 2008
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We’re on the Nasdaq Tower today in New York’s Times Square! Super proud of our team and grateful for our amazing investors.
TikTok Shop hides buyer emails, so they never reach your analytics or retention programs.
Oct 29 I’ll show how to fix it at the TikTok Shop Marketer Summit: BFCM Edition.
Attendees get emails for up to 1,000 of their recent TikTok Shop orders.
Register: luma.com/qr204xg5?utm_source…
Newly released 2026 MCAS results: about 6 in 10 Massachusetts test results fell below expectations in English, math, and science.
My kids are in Cambridge public school (home to Harvard and MIT) which has about a 54% meeting expectations rate across grades and subjects. Massachusetts used to be a national education powerhouse. Maybe it’s time to spend less energy on ideological learning and more on teaching the basics.
MCAS is the Massachusetts Comprehensive Assessment System run by the state dept. of Education. Data from the MA DESE website.
cc: @libsoftiktok
This Canadian said it was easier to get approved for medically assisted suicide than to get the care she actually needed. Socialized medicine did not fail her by accident.
What skills if any will still matter in 5 years with AI eating up everything? Asking as a parent of 2 young boys.
My plan: I am trying to nurture my youngest son towards relationship-based sales, and my older son to be an electrical or mechanical engineer for SpaceX.
I came to the US on an H-1B almost 20 years ago after studying Electrical Engineering at Waterloo. Became US citizen in 2010 under EB-1A.
In the last decade I’ve hired over 1,000 Americans and shipped products used by more than a million people.
Pretty bummed to learn the program was a scam!
Canada grouping itself as "among the top 4 countries at the forefront of AI" is delusional. 2/3rds of AI labs with Canadian founders are not operating in Canada.
Join me today at around 3:30PM EST i'll be talking about Retention Marketing on Tiktok Shop!
TikTok Shop Operators Summit 2026
Welcome to the TikTok Shop Operators Summit 2026.
We brought together some of the best operators, founders, platforms, and strategists in social commerce for a tactical deep dive into what is working on TikTok Shop right now.
We’re covering creator acquisition, affiliate strategy, GMV Max, paid amplification, UGC, TikTok Shop operations, Amazon halo, profitability, measurement, and how brands should prepare for Q4.
Featuring leaders from Social Commerce Club, Reacher, Insense, Social Snowball, Finaloop, CustomersAI, Superfiliate, Refunnel, Tether Insights, AmpliSell, Sellico and more.
1,000+ operators and brands registered.
If you’re trying to grow TikTok Shop, this is built to give you practical ideas you can use immediately.
xitter.cf/i/broadcasts/1wxWjlodn…
Pulley is shutting down 💀
Challenge: give any founder a pile of Claude credits and they'll rebuild it by dinner. 🤖
Prove me wrong.
And probably why it died.
Cheap software
+ customers who die by design
= not great business
If your product can be rebuilt in a weekend, the code was never the moat.
Your moat is:
📊 Data
📣 Distribution
🤝 Trust
Pick one.
TikTok Shop operators, mark your calendars. 📅
@jordantwestecom and @socialcommclub are bringing the community together for the TikTok Shop Operators Summit.
Every phase. One room. One day.
Whether you’re launching your shop or scaling an established business, this one’s for you.
📅 September 17, 2026
🕘 9 AM–2 PM PT
💻 Online
Register through the link in the comments. 👇
And check out who’s joining:
→ Jacob McGregor
→ Brywinn Travers
→ Thomas Carter / Bora / Reacher
→ @ZohaibRattu / @refunnelapp
→ Sergio Castillo / Sellico
→ Sarah Levinger / Tether Insights
→ Danil Saliukov / Insense
→ @andycloyd / @superfiliate
→ Joshua Rawe ⚡ / @AmpliSell
→ Rafi Ganz / Finaloop
→ and me too!
Save your spot. Registration for free here: luma.com/tiktokshopsummit202…
Every profession is in trouble with AI, but software QA has to be near the top of the list.
My entire prompt to Claude:
“QA time. Find the biggest bugs in my app.”
It found and fixed them. That was it. I didn’t say what to test, where to look, or how to fix anything.











