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Cheyenne, WY
Joined January 2012
Language I/O retweeted
And the pod is up!🎙On this week are @languageio CEO and CBO @heathersh and @kkvaavik. We talked how the idea for Language I/O came about, how they bootstrapped the company into existence and raised USD 5m Series A. Very impressive entrepreneurial story! bit.ly/SlatorPod64
Language I/O retweeted
“You cannot succeed in transforming your business or your customers’ experiences if you don’t know what that vision requires of you and your team.” TonyBodoh.com #marketing #sales
It is #February11, It is the International Day of Women & Girls in Science. You can watch event live on @UNWebTV #WomeninScience4SDGs @RASITHQ @HUNMissionToUN @Portugal_UN @SlovakiaUNNY @UNCTADNewYork @ITU_UNHQ @ILO_NewYork @WHO @UNITAR @WIPO @PLinUN @KenyaMissionUN @UNECOSOC
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Great panel discussion led by @Nancy_Anderson6. Thanks for sharing your insights with the @WomenInL10N Boston community!
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Great presentations at #XTMLIVEBOSTON #WomenInL10N Right now, how @Domotalk helps you measure localization success.
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Thank you to all that visited the @LanguageIO booth and team at #CCWVegas18 and again big congrats to @jenniemundy who won the Bose headset! See ya next year!
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Replying to @LanguageIO
@LanguageIO is open and ready to talk multilingual support at #CCExpo #ICMI #cs @Lucia_Kash @CraigBoal
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When in NYC it’s awesome to visit customers in such a cool place. #lovemyjob #customersfirst #multilingual #cx @LanguageIO @heathersh
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Busy registration at @Zendesk #futureofcx @LanguageIO – at Manhattan, NY
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Happy International Mother Language Day! @WomenInL10N en.unesco.org/international-…
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#AI can liberate us or destroy us - or everything in between. Featuring @danilop, @Floridi, @hugomcpinto, @aivatechnology, @VolumeLtd, @Speechmatics, @nigewillson and @Alicebentinck, here's our comprehensive roundup of @AIBE_Summit 2018 buff.ly/2EogajD
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A6: Remind agents that monitoring isn't to punish them, it's to help them be even better than they already are. With the right coaching and leadership, monitoring isn't scary. #ICMIChat xitter.cf/EricaMarois/status/943…
Q6: How can #cctr leaders remove some of the fear/paranoia that agents feel about the monitoring process? #ICMIchat
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Fostering Loyalty in the Contact Center - 3 Essential Employee Engagement Techniques by @CustomerIsFirst via @CallCenterICMI icmi.com/Resources/People-Ma…
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Want to know how to raise awareness about loc amongst colleagues and clients?Join us in Amsterdam this October eventbrite.co.uk/e/tickets-l…
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Five ways insourcing can improve customer experience buff.ly/2gc2ES8 #CX #cctr
The World Is Complicated: Your #CustomerExperience Should Be Easy, Simple And Consistent ow.ly/8xlI30fkrzQ @SouthwestAir @Apple @Tesla
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Who Makes a Company Customer-Focused? bit.ly/2iCaWGO by Patrick Gibbons via @CRM #VoC #CX #innovation #culture #HR
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.@WapoEngineering Developer, @SirJesstheBrave shares ideas for creating an inclusive workplace. @GabrielaMotroc jaxenter.com/tech-diversity-…
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Language I/O retweeted
How Customer Obsession Can Drive Your Bottom Line lfsz.vc/2qm4xlM via @Hyken
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How many of these processes do you have in your #CallCenter Are they operating at best-in-class levels? bit.ly/2k0O1EK