Lisa Thompson retweeted
Lisa T gave Teletextholidays 1 star via @Trustpilot trstp.lt/4mwmbk0W4
Lisa Thompson retweeted
@TeletextHoliday I have been waiting for a refund from you for 5 months and still you continue to fob me off each time I ring to request a refund. I will never book with you again @BBCWatchdog @MartinSLewis another failure to abide by refund policies, any advice please?
Lisa Thompson retweeted
@TeletextHoliday I’ve been waiting for refund of £3.5k for months! Jimmy, Joshua and Jessica, tell me that we’re in unprecedented times - like I never noticed! My friends and I have booked soo many holidays with @TeletextHolidays but sadly unlikely to use you again.
Lisa Thompson retweeted
Still no refunds from @TeletextHoliday also known as truely travel. Stress and heartache caused to hundred people that booked in good faith . I been wait 8months . Airline refunded them my flight money back in June they still not passed on .Worst customer service.
Lisa Thompson retweeted
I’m still waiting on my @TeletextHoliday refund from feb,numerous phone calls over hundred emails no response I’m loosing it help us all @BBCWatchdog
Lisa Thompson retweeted
I have decided to take Teletext to court, already started proceedings. Been waiting 6 months for refund, totally unacceptable. TT767202
Lisa Thompson retweeted
@TeletextHoliday still waiting for a refund from august. Had been told it would be 1 month. No confirmation from yourselves just lies
Lisa Thompson retweeted
@TeletextHoliday hi I’ve been waiting 5 months for a refund from yourselves, I’ve been lied to every month by one off your team members, saying it will be at the end off each month. It’s disgusting how you are treating your customers. 😡
Lisa Thompson retweeted
@TeletextHoliday you can now process our full refund and I want it in 11 days or I’ll start legal procedures. You have nowhere to go now except full refund. We can then discuss interest amassed from the money you kept back from us @Flight_Refunds @ATOLprotected @GMB
Lisa Thompson retweeted
@TeletextHoliday Cannot believe that we are STILL waiting on a refund since June. Please can somebody look into this? All the relevant steps have been followed and there really should not be any reason for us to still be waiting almost 5 months later...
Lisa Thompson retweeted
@TeletextHoliday blatantly lying to customers, saying airlines haven't refunded. See my proof below. You've had the money so process my refund!
Lisa Thompson retweeted
@TeletextHoliday this is fraud, your holding my money for no reason this is the last tweet before i take legal advice and action, shocking customer service on the phone tell my other half to go away and putting the phone down!!! I want answers and my money back! – at Halesowen, England
Lisa Thompson retweeted
@TeletextHoliday This company is unbelievable! I have been waiting since April to get my money back. They keep asking me to email them which I have done on many many occasions. Do not book your holiday with them! They are thieves!
Lisa Thompson retweeted
Hey @TeletextHoliday
3 calls from advisors now about my cancelled holiday.
None of them offered a refund, all tried to push rebooking or credit notes.
Scare tactics to say a refund takes 5 months
None have sent an email through to confirm.
Shameful and unprofessional.
Lisa Thompson retweeted
@TeletextHoliday another day another lie! They’ve said they have refunded a card on the 26th Oct even though it’s not my card same thing they said last time just fobbing us off with their bull. When you phone and question they put the phone down.
Lisa Thompson retweeted
@TeletextHoliday Good morning. Can somebody contact me regarding the refund I still haven't recieved. Thank you.
Lisa Thompson retweeted
After months of my constituent waiting for a refund from @TeletextHoliday his credit card company have luckily applied a chargeback.
This is a big issue when the economy is facing a downturn. Companies like @teletextHoliday need to do the right thing or face sanctions.