@LTVplus
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We provide the agents and consulting you need to delight your customers and scale your business 🚀 #CX #CustomerSuccess #CustomerSupport #TechSupport
United States
Joined March 2018
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Been working on some familiar, but new updates 🤭
With almost 10 years in the BPO market, we’ve seen that every business has different needs, often falling outside the scope of “customer support”.
These new directions at LTVplus will help solve those specific dilemmas 👇
RoC Skincare knows what intentional customer experience truly means! 🤩
For #InternationalPodcastDay, we sat down with our friends to discuss how they turn customers' expectations into memorable experiences.
But their winning CX goes beyond efficacious skincare solutions...
Their Senior Manager of Customer Service & Ops Support spills all the tea in our new podcast episode! 🎙️
See how LTVplus helps them prioritize customer feedback, use AI intentionally, and ensure quality assurance at every step 👇
youtu.be/mQKcb40bmYY
We answer all your questions about MSP growth stagnation in our new video:
Why MSPs struggle to scale, the four main growth bottlenecks, and how to fix these challenges.
#ManagedServices #ManagedSeviceProviders #ManagedIT
Watch the full video on our YouTube channel to get a practical 4-step framework to solve your MSP’s growth roadblocks: youtu.be/T-xcxM0DQks
#ITsolutions #IToutsourcing #TechSupport
The RPT math reveals the true profitability of an MSP.
It answers a very specific question: Are the people doing the actual work generating enough revenue to sustain your margins?
📊 Read our full blog to learn more about this metric:
ltvplus.com/msp/msp-revenue-…
Our Kenyan team did something a little different for their summer get-together 🇰🇪
They ditched the ocean-view tropical vibes and put on some "camp chic" attire fit for countryside living. We're here for it!
Check out these snippets of their retreat at Loisoi Ranch & Resort 🤩
ALT LTVplus Kenya team
ALT LTVplus Kenya get together 2026
ALT LTVplus Kenya company retreat 2026
ALT LTVplus work culture
Same time next year? 😎
The only thing that wasn’t included in Team Jamaica’s all-inclusive “Fun in the Sun” summer retreat was bad vibes! A big thanks to everyone who made sure things went smoothly 💐
It was an unforgettable five-star experience at @IBEROSTAR 🤩
ALT LTVplus Team Jamaica summer retreat
ALT Iberostar Waves Rose Hall Beach, Montego Bay
ALT Montego Bay, Jamaica
Our Growth exec gets into the truth about what hiring looks like for MSPs and effective hiring strategies for MSPs in 2026 and beyond.
Watch the clip above for a little glimpse 👆
Watch the full video for more 👇
youtu.be/EMcVsvrVKyg?si=47xh…
There isn’t a month (and hardly a day) that goes by without us celebrating birthdays at LTVplus. So, our social team came up with the bright idea to meet up and celebrate EVERYONE’s birthday!
We had a representative for almost every month 🥳🎂
#CompanyCulture #EmployeeWellness
Hiring is one of the biggest hurdles any growing MSP has to face 😓
Between job posting rates, onboarding costs, and licensing fees, MSP business owners could probably spend over $5,000 (excluding salary) to secure a new technician in 2026. Not to mention the 120-day timeline!
The great news is there are faster and more cost-effective ways to do this!
In a new video, our Growth Executive gets into the truth about what hiring really looks like for MSP owners and what you should be doing instead.
▶️ Watch it now: youtu.be/EMcVsvrVKyg
It’s been almost a week since Support Driven's London Salon, but we’re still not over the delicious food and great CX conversations 🤩
As a first-time sponsor, it was an unforgettable experience, and we couldn’t be happier about the turnout!
We look forward to the next one🥂
ALT LTVplus sponsors Support Driven's London Salon
ALT Support Driven London Salon
ALT LTVplus partners with Support Driven for London Salon
We’ve been celebrating fathers throughout June 🦸♂️
Some members of our team sent images that reflect what being a dad has meant to them and their households.
From girl dads to chefs and sailors, these moments are priceless. Happy #FathersDay to all the dads and father figures 💐
The best part about summer is always our get-togethers 🤩
Team PH had a colorful summer fiesta with friends, family, and lots of fun! There’s so much love and personality in these photos 🥰
Kenya and Jamaica up next! 💃
#WorkCulture #FunAtWork #TeamBonding
Join us as we dive into conversations with industry leaders and special guests to uncover game-changing strategies in Customer Experience.
Turn on your notifications to be the first to know when new episodes drop!
🪑 Grab a seat, and let’s talk about CX: ltvplustalksaboutcx.riversid…