@LQHelpResidents

Forum To Make Publicly Visible, Longstanding Issues Around Service Charges, High Management Fees and Continuous Poor Service Levels From L and Q

 London and UK
Joined August 2017
  • Tweets149
  • Following384
  • Followers145
Replying to @LQHelpResidents
Take our new poll about what L and Q is not doing. Many residents still being given the slow and frustrating laboriously long process of resolving issues. Poll below:
33%Overly high serv. charge?
0%Above industry mgmt. fee?
67%Poor, unuseful responses?
0%CEO never responds?
3 votes • Final results
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Please continue sharing your L and Q experiences with us. Awareness is generating about their poor service levels, overly high management fees and unprofessional responses. David Montague their CEO is yet to reply to one of our now 982 emails over the last 12 months.
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Unhappy With L and Q retweeted
Sarah Henley@sarahhenleyuk28 Dec 2017
Well this is the final verdict from @LQHomesMatter and @LQcontactus on my leaking roof - my 8 month old baby and I will therefore have a wet bedroom and nowhere to go until at least the 2nd Jan. How is this OK?! They knew about this in AUGUST. @coyleneil @LQHelpResidents
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please keep sharing to raise awareness about LandQ and get their attention to solve our ongoing issues!!! Thank you to all who have shared so far!
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Unhappy With L and Q retweeted
Unhappy With L and Q@LQHelpResidents6 Dec 2017
Replying to @gardening4money @TenantsTV @David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty
@TenantsTV, we have tried for over a year to get hold of the CEO, David Montague. SEVERE issues around overly high service charges and lack of financial transparency, in addition to poor property management.
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Replying to @BBCNews
@BBCNews , 50% of our survey respondents state that L and Q’s service charges are too high. We would like to speak with you to have our voices heard.
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David Montague, CEO, 10 months we have tried contacting you, to no avail. Like this tweet and post about your experience if L and Q’s CEO won’t respond to: [email protected]
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Replying to @David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty @TenantsTV
Sorry to hear David. Please try contacting CEO David Montague. We have tried for 10 months and their official answer is always “he is too busy to speak to you directly”. Hopefully with this ongoing campaign we will get attention. Other CEO’s jump at opportunity to help customers.
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Replying to @David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty @TenantsTV
And David, you should record all hours and costs spent doing the gardens yourselves. Shameful.
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Replying to @BBCNews
@BBCNews , we would like to speak with you about the high service charges, appalling service and lack of access to senior leadership within L and Q.
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David Montague, CEO, 10 months we have tried contacting you, to no avail. Like this tweet and post about your experience if L and Q’s CEO won’t respond to: [email protected]
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Take our new poll about what L and Q is not doing. Many residents still being given the slow and frustrating laboriously long process of resolving issues. Poll below:
33%Overly high serv. charge?
0%Above industry mgmt. fee?
67%Poor, unuseful responses?
0%CEO never responds?
3 votes • Final results
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2
6
Try contacting L&Q CEO, David Montague, if teams refuse to help - hasn't answered calls/emails/msgs for 8 months: [email protected]
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Hey L&Q Why does our property manager give our block a Gold rating when the residents do their own gardening? #ukhousing #monday #servicecharge @LQcontactus @GuardianHousing @HomesProperty @TenantsTV
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Results from our resident survey are in! High service charges, high mgmt fees, poor service!#whereisdavidmontagueCEO?
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Results from our resident survey are in! High service charges, high mgmt fees, poor service!#whereisdavidmontagueCEO?
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Replying to @LQcontactus
Some residents have come forward on our twitter feed, please assist them. For other residents the CEO has multiple emails to respond to...
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Replying to @David_DaSilvaPe
We will try that as well, thank you for the suggestion @David_DaSilvaPe
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Replying to @HDhelpline
@HDhelpline please help us get our L and Q issues resolved - high mgmt fees, incorrect s/charge accounting 2 years and no answers
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Replying to @LQHelpResidents @HDhelpline
Contacted management and CEO for 2 years - mgmt provides statutory response but no real answers or rectification. CEO ignores customers!
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