A new H&M brown jacket ruined my £99 white jeans after ONE wear. Your own store confirmed it, but customer service is offering me 15% off a future purchase instead of compensating me for the damage. Why do I have to pay for your faulty products? Disgusting @hmunitedkingdom @hm

Lara urgently needs a stem cell donor, likely to be asian/mixed race. Let's find a #match4lara & save her life. thndr.me/0RgsYy