A solution by Knosys, KnowledgeIQ unlocks knowledge to help employees and customers find answers and information quickly when they need it

Melbourne, Australia
Joined May 2021
The Contact Centre Summit is this Thursday in Sydney! If you haven't registered for the event, time is running out! For registration links and more information visit zurl.co/ZVkY #knowledgemanagement #saas #sponsor #kiq
1
11
Integrate @KnoiqSolution with Salesforce. Ensure that your agents have access to the right knowledge and information, without needing to switch applications. zurl.co/NjdG #knowledgemanagementsystem #KMS
12
With customisable quiz functionality in KnowledgeIQ, assess employee comprehension on specific topics and processes. Ensure staff are equipped to tackle challenges and excel in their roles. Find out more here zurl.co/438B #knowledgemanagementsystem #KMS #quizzes
3
A Knowledge Management System like KnowledgeIQ can reduce organisational risks associated with agent churn. Learn more zurl.co/I6uy6 #knowledgemanagementsystem #KMS
9
With the Sydney Contact Centre Summit just over a month away, register and secure your place for what will be an informative day full of insights for contact centre's in 2025. For registration links and more information please visit zurl.co/ZVkY
3
As the holiday season approaches, we extend our warmest wishes to our valued team, customers, shareholders and suppliers. Thank you for your continued support and we look forward to working with you in 2025 and beyond! #holidays #seasonsgreetings
4
Streamline processes, increase satisfaction, and elevate staff engagement with @KnoiqSolution . zurl.co/NxpW #knowledgemanagementsystem #KMS
6
Simplifying and centralising the organising and sharing of knowledge is what @KnoiqSolution is all about. zurl.co/kt99 #knowledgemanagementsystem #KMS #knowledgesharing
2
By providing timely alerts, staff can make informed decisions, address issues promptly, and deliver exceptional customer experiences. Discover more here zurl.co/MJIC #knowledgemanangementsystem #kms #alerts @KnoiqSolution
5
The KnowledgeIQ team look forward to exhibiting at the Contact Centre Summit in Sydney next February. For registration links and more information please visit zurl.co/ZVkY #knowledgemanagement #saas #sponsor #kiq
8
Imagine an organisation where everyone has access to the information they need, at their fingertips. With @KnoiqSolution we can together create a system that stores and shares your knowledge. zurl.co/Uvzo #knowledgemanagementsystem #KMS #knowledgesharing
3
The @KnoiqSolution is designed with structured governance and compliance capabilities out-of-the-box and offers full content lifecycle management zurl.co/o3o6 #knowledgemanagementsystem #kms #governance
6
Effective knowledge management fuels productivity and innovation. In this blog we highlight common roadblocks. @KnoiqSolution tackles these challenges head-on. zurl.co/bf1U #knowledgemanagement #knowledgemanagmentsystem #KMS
6
Office of the Director of Public Prosecutions WA signs with Knosys' KnowledgeIQ for 5 years. Visit us here to learn more zurl.co/HoGR #kms #saas #knowledgemanagement #customerwin
1
3
Accelerate the onboarding process with @KnoiqSolution , build confidence and connection to your organisation, and improve time to productivity for new staff. zurl.co/pLcK #knowledgemanagementsystem #KMS #contactcentre #onboarding
3
@KnoiqSolution process flows enable better management of customer interactions, ensuring a consistent and high-quality experience. Read more zurl.co/5KP7 #knowledgemanagementsystem #KMS #processflows
1
@KnoiqSolution makes it easy for your teams in contact centres, service desks, frontline offices and self-service channels to find the right information, exactly when they need it. zurl.co/9ImE #knowledgemanagementsystem #KMS #customerservice #contactcentre
1
@KnoiqSolution delivers a user-friendly knowledge management software to streamline processes and boost productivity. zurl.co/HsbG #knowledgemanagementsystem #KMS #knowledgemanagementsoftware
3
Unleash the value of frontline feedback. The @KnoiqSolution Feedback feature is intuitive, simple to manage and encourages frontline staff to share and participate in their feedback. Read more zurl.co/sd4L #knowledgemanagementsystem #kms #feedback #stafffeedback
1
6
Use @KnoiqSolution as a single source of truth for information - fostering seamless communication, improving collaboration and knowledge exchange and ultimately driving productivity. Read more zurl.co/UaRl #singlesourceoftruth #ssot #knowledgemanagementsystem #KMS
16