Kitbag Service (@KitbagCS) header
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The official customer service channel for @KitbagUK, responding from 8am - 8pm daily. 馃摓 0345 408 4345

Manchester, England
Joined August 2014
Photo by Kitbag Service (@KitbagCS)
Hi, I have received a query from our support team, can you possibly confirm your billing address?
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Hello Nick, We offer the personalisation on the 2017/18 shirts. Thanks Sharon.
Hello Nick, Unfortunately has this is last season's shirt we do not have the stock on the personalisation. Thanks Sharon.
Hello Nick, We do provide printing on the back of the New York City FC shirts in Men's, Women's and Children's. Thanks Sharon.
Hi, Please continue to check online as it is regularly updated. Thanks
Hi, Can you please DM your billing / order details. Jill
Hi Khiam, That is correct you would have to go via the seller in this case. Thanks Jill
@kimjandu@KitbagCS Hi Kim, can you please DM your email / billing details and I will certainly check this for you. Thanks Jill
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Hi, Can you please DM your order / billing details and I will certainly look into this for you. Thank you Jill
Hello, I can confirm that our National Team Shirts are an accurate representation of the image shown on our Web page. Lisa.
Hi Audrey can you please DM your email or billing address and I can certainly check this for you. Thank you Jill
Generally, Hermes will be the courier although some areas would be Yodel. Thanks, Rebecca
Hi, can you please confirm the country you would like us to ship to? Thanks, Giulia
Please contact customer services and they will be able to look into this.
Please accept my sincere apologies but we do not offer gift-wrap online.
Gift wrap is only available on UK orders, this will be an option at time of ordering. Jill
@AaronKeenan7 Please confirm your order number so I can look into this for you.
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I can confirm when the items are available the online store will be updated.
I am very sorry you feel this way maybe your feedback to their customer service would help highlight your issues. Thanks Jill
Can you please DM your full billing address as we may be able to locate you from there. Jill