Kennason is a consultancy in Upstate New York (and everywhere), specializing in expert design research, content design, and UX strategy.

Albany, NY
Joined July 2015
The third episode of the 97 UX Things #podcast had @becca_kennedy from @KennasonUX where she stressed the importance of including non-users in your #UX research. bit.ly/97UXThingPodcast 4/24
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Excited to spend the rest of the week (virtually) at @ButtonConf! 💥✍️ buttonconf.com
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The "everyone is a designer" mentality can backfire. When companies evangelize UX and design thinking without directly researching or testing with users, design outcomes suffer. @spydergrrl calls it UX Theatre. fastcompany.com/90686473/ux-…
Kennason retweeted
People do not know how to right click. They don't use carousels. They don't always know about the back button. They absolutely do not understand what a URL is. Menus confuse them. Icons do not mean things to them. The web is very confusing to most people; don't make it harder.
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Kennason retweeted
We saved you a seat for #AdobeMAX 2021. Snag your (free) spot and register today: adobe.ly/3jJ3GX0
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Games are crucial for encouraging understanding in a way that’s very different from textbooks. f-st.co/6SXuB66
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If you are trying to improve the user experience for a service, have you considered improving the employee experience Often, that's the lowest hanging fruit
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Kennason retweeted
Join us tomorrow at noon for lessons in design, manufacturing, and regulatory approval with @ZEPHYRx_LLC ! eventbrite.com/e/food-for-th… @TroyBID @igniteuny @Innovate518 @CEG_NY
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Meet us THIS Saturday at 10am at Jacob Alejandro for a casual coffee and (weather permitting) a walk around downtown Troy! We're excited to say hello. 🙂
Looking forward to seeing your faces (at least the masked parts) on Sat 5/22 at 10am! It'll be a low-key meet & greet starting at Jacob Alejandro in Troy ☕️ to say hello and talk about the future of the chapter. Please reach out if you plan on joining! #HexagonUXAlbany
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“We can change it later” is the fastest path to accumulating UX debt.
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"When a patient is made to feel dumb or ignored by a system, they have started down the path of looking for a new relationship." fastcompany.com/90618092/why…
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Develop Your Career with the AMA Mentorship Program! Would you like to work with an experienced marketing professional as your mentor? Complete an application today! docs.google.com/forms/d/1nk4…
Heyyyy — Becca wrote a chapter for this upcoming @OReillyMedia book! 📘 Looking forward to reading all the other bits of #UX wisdom when it's released in June! oreilly.com/library/view/97-…