@Keepingcom

Keeping is the world's first help desk that works inside Gmail.

 Brooklyn, NY
keeping.com/
Joined April 2013
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Practice and hire for these essential customers skills to set yourself and your company up for a successful customer interaction every time. buff.ly/38uewNB
From mapping your customer's journey to understanding how they engage with your brand, here's everything you need to get started with customer service analytics. buff.ly/3Lqsz59
A customer success strategy is the foundation for delivering a top notch experience to your customer. Start with these 6 principles to build your own customer success strategy. buff.ly/3v5Lw7r
Being able to efficiently share your customer support inbox is critical if you want to deliver excellent customer service. Here are the best shared inbox tools out there. buff.ly/3EBuqBw
There’s no magic formula to customer loyalty. You have to make sure being one of your customers is worthwhile, and that customers feel like they’re getting value for money. Always make sure your customer is top of mind, and loyalty will naturally follow. buff.ly/3K0nm2A
When interviewing for a help desk position, use these help desk interview questions to screen your candidates for technical know-how, communication skills, their customer service abilities, and how well they work in a team. buff.ly/3K80ePN
🙌 When used correctly, help desk templates can allow you to get back to your customers more quickly, save agents' time, and help minimize mistakes. Here are 5 help desk templates to get you started. buff.ly/3La8IHj
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Millennials Demand Great Customer Service: 7 Things You Need To Know blog.keeping.com/millennials… #Millennials #CustomerService
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7 email scripts you can use to say no to anyone about anything uk.businessinsider.com/how-t…
Digital Nomads: How To Increase Your Productivity blog.keeping.com/digital-nom… #productivity #digitalnomad

The Keeping Blog: Gmail, shared inboxes, and support

Since 2019 the Keeping blog has published tips on delighting your customers and delivering exceptional customer service without ever leaving Gmail.

keeping.com
460 Free Online Programming & Computer Science Courses You Can Start this summer medium.freecodecamp.org/460-…
How to Be Better at Stress nytimes.com/guides/well/how-… #stress #zen
How To Hire The Right Support Agent For Your Small Business blog.keeping.com/how-to-hire… #HR #SmallBusiness
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Warren Buffett’s “2 List” Strategy: How to Maximize Your Focus and Master Your Priorities getpocket.com/explore/item/w… #productivity
Why The 8-Hour Workday Doesn't Work forbes.com/sites/travisbradb…
Four #Productivity Tenets From #Stoicism pickthebrain.com/blog/four-p…

Four Productivity Tenets From Stoicism

It was a rainy Friday afternoon and as usual, I was going through a post-lunch slump. Unfortunately, as an intern at a rapid startup, it was something I couldn’t really afford. My manager was in a...

pickthebrain.com
Why It's So Hard to Raise Productivity: A Debate bloomberg.com/view/articles/… #productivity

Why It's So Hard to Raise Productivity: A Debate

More immigration, investing in solar and boosting urban density are all good ideas. But it's not clear that they'll yield long-term gains.

bloomberg.com
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How to Scale Yourself and Get More Done Than You Thought Possible zapier.com/blog/scale-yourse…
How to Organize Your Entire Life with #Trello lifehacker.com/how-to-use-tr…

How to Organize Your Entire Life with Trello

Trello is an awesome project management tool that makes collaboration easy and, dare I say, even fun . But this visual list tool can do so much more

lifehacker.com
Unsubscribe from unwanted emails and combine the rest into a single daily digest with @Unrollme unroll.me/?utm_campaign=shar…
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