This is the official @KenyaAirways Customer Service Twitter account. We’re here 24/7 to offer you support.
Nairobi, Kenya
Joined March 2022
- Tweets2.9K
- Following1
- Followers6.1K
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Flying Kenya's Fresh Produce to New Markets xitter.cf/i/spaces/1DGleeaPvrgJL
Flying Kenya's Fresh Produce to New Markets xitter.cf/i/spaces/1oJMvvZAkjRxQ
Behind every smooth flight is a team on a mission to make your travel effortless, comfortable, and full of care.
Happy Customer Service Week to all our heroes who make every journey possible.
#ThePrideOfAfrica
Please be aware that the message circulating on social media regarding job openings at Kenya Airways is FAKE and did not come from us. For accurate and hiring information, always refer to our official website and channels.
Hello Kristalina. We're sorry to hear about your delayed bag. We understand how frustrating that can be. Please send us a direct message with more details about the bag, such as the description, file reference number, or bag tag number. We will do our best to assist you in tracing it and resolving the issue. Thank you for your cooperation, and we'll be waiting for your message.^ KJ
Absolutely devastated @KenyaAirways & @HeathrowAirport have dealt with my luggage. In London came on the plane and said they lost my luggage & 12h later after landing still not located & now won’t even compensate for my basic needs of sanitary and clothing items. #dissapointed
Kenya Airways Support retweeted
Customer update II: Dubai flights resumption. Read more: ow.ly/EFIG50Rj0G8
In #msafirimagazine, we enjoy Indian Ocean getaways, visit Dar es Salaam, discover how to help kids be successful at school, try some adrenaline-fuelled activities, get savvy with our money and more. Join us at ow.ly/JVxN50Qiixo! #kenyaairways#enrichinglifesjourneys#msafiri
BANGKOK IS CALLING! As we resume flying to Bangkok from Nov 21, we journey to Thailand’s vibrant capital & discover 10 cool things to see & do – from the Grand Palace & the Temple of the Emerald Buddha to floating markets Read more: msafirimag.com #bangkok #thailand
NEWS: We've won 'Best Innovation' & 'Most Impactful Breakthrough' awards for our pioneering use of Sustainable Aviation Fuel (SAF) on a long-haul flight from Africa to Europe at 2023 Sustainable Flight Challenge Awards. Read more: shorturl.at/kpTZ4 #RedGoesGreen #TSFC2023
Kenya Airways Support retweeted
Always a trailblazer #GirlsFly
On this day 19 years years ago , I was in command of Kenya Airways’ first “all female crew flight” @KenyaAirways #Girlsfly
Kenya Airways Support retweeted
Join us for this year's Africa Aviation Innovation Summit in Cape Town, SA. This is your chance to be part of a transformative experience that promises insights, connections, and opportunities like never before. Register here: aviation-innovation-summit.k… #Innovation #AAIS23
We have increased our flights to London to 14 times weekly. Book now on kenya-airways.com #London #KQLondonFlights
Kenya Airways Support retweeted
Bien-Aime Baraza cannot stop gushing about the nuts we serve on board. Of course, everyone has a preference for the snacks and meals we offer; but what's your favourite? Tell us in the comment section. #IFlyKenyaAirways #BienKQConversations
In the new issue of Msafiri magazine, we pick 4 travel highlights for August and Sept, including the sights of New York, the beaches of Mauritius, whales in South Africa & London without the crowds. Read more: msafirimag.com #kenyaairways #msafiri #newyork #london
Kenya Airways Support retweeted
Join Fahari #RIC2023 Quest for Swag! Day 2 at #RIC2023 is on! Visit our booth for cool Fahari team gear: 1️⃣ Say hi to our experts. 2️⃣ Explore #UAVTech. 3️⃣ Answer our social media question: "How can UAS technology drive sustainable agriculture? 4️⃣ Tag us, use #FahariSwag to enter!
Kenya Airways Support retweeted
In the new #msafirimagazine, we chat to Black Stars’ coach Chris Hughton, feel the adrenaline in South Africa; remember the rhino Sudan; sample some tasty street food; visit Accra and Dakar; and more. Read more at msafirimag.com! #kenyaairways #enrichinglifesjourneys
Kenya Airways Support retweeted
Congratulations @JW_Africa & Victor Okundi for clinching 3rd position in the just concluded Kenya National Rally Championship (KNRC). Hearty congratulations to @mcrae_kimathi & Mwangi Kioni as well for finishing 4th. #TeamKenyaAirways is ready for the next challenge, bring it on!
Eldoret, Kenya is the place to be this weekend. #TeamKenyaAirways is racing today in the Kenya National Rally Championship (KNRC). Good luck to our rally stars: Jeremiah Wahome & Victor Okundi, McRae Kimathi & Mwangi Kioni and Hamza Anwar & Adnan Din. Let’s go! #KNRCRound5
