CEO & Lead Analyst at Aragon. AI first Research that covers the Digital Workplace: AI, ICC, UC&C, Video, Content, Learning, Sales/Mktg. Sigma Chi alum.
Morgan Hill, CA
Joined September 2008
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Jim Lundy retweeted
Jay Lee @Five9 : We are moving away from a brand that describes product to a brand that stands for an idea #Five9analystsummit
Very sophisticated attacks coming that look like it is from you. Block these 2 domains: intime.cz and clickinvest.com
Jim Lundy retweeted
Meet Koa, built on @NVIDIA Nemotron
Salesforce’s first CRM reasoning model for Agentforce just made its @Dreamforce debut.
→ Built with 27 years of Salesforce CRM intelligence
→ Designed for complex, multi-step CRM work
→ Matches or exceeds leading model performance on CRM actions with 3x fewer errors
🚀 Now in pilot
If you are at #DF26 and interested in Contact Center - the new ICX category has arrived. aragonresearch.com/the-icx-r…
Take a mini-assessment of your Agent Readiness- here - aragonresearch.com/aragon-pa… agentic #ai
Our new @AragonResearch1 P.A.T.H AI framework finance.yahoo.com/technology…
The dawn of the biggest communications category in years - from @AragonResearch1 aragonresearch.com/icx-intel…
#UCaas #CCaaS #AI
