The official @Jawbone Customer Care Team, at your fingertips! From UP to JAMBOX, headsets & apps, we’re here to help with all support needs.
San Francisco
Joined July 2011
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1/2: As part of the dissolution of the old Jawbone (a process that started last year), a transition plan to continue the UP service was put into place. We are working through the last phases of that transition plan for the UP service.
Hi there! If reset jawbone.com/support/articles… does not resolve issue, please Contact Support at help.jawbone.com/contact Thanks!
Hi Melissa, thanks for reaching out to us here and providing your case number! We'll be happy to be in touch shortly.
an authorized retailer of Jawbone products. Our apologies we're unable to come to a different resolution (2/2)
Hi Vin, our apologies for the negative experience! The seller listed on the receipt provided (World Class Inc) is not (1/2)
Hi there, thank you for providing your case number! We'll be happy to locate and be in touch shortly.
Hi there! Please DM us your email address and we'll be able to locate your case and investigate. Thanks!
Hi Ed. At this time we do not have an update to provide on your case. We will be in touch via email when one is available.
Hi Kim, apologies for your negative experience! Please DM us your email address and we'll be able to locate your case. Thanks!
@ejm02360 Hi Edward, our apologies for the delay! We've located your case and will be in contact shortly.
Hi there! Apologies for the delay! Can you please DM us your email address associated with your case? We'd love to take a look.
Hi Sean, it looks like we sent emails your way December 6 and 9, but didn't receive any back. When did you send?