Founder & CEO @LevelRMM. Previously an engineer at Apple. Sharing lessons on SaaS, IT automation, and building a software company.
Asheville, NC
Joined April 2008
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Jacob Haug retweeted
If you don't have a strategy for handling unsanctioned RMM in your environment you're behind the 8-ball. Here's what I would do to start if you're doing nothing about this yet.
1. Download the full list of RMMs from LOLRMM lolrmm.io/api/rmm_tools.json
2. Remove the 1 or 2 you actually use
3. Upload the rest to your EDR and block them by hash
It's better than nothing to start out. Then, if you want to get more sophisticated, create a scheduled task in your favorite AI agent to monitor for changes. Then download the updates and block them in your EDR.
This is literally free and costs you nothing but a few tokens and some time.
Please do this!!
cloud.google.com/blog/topics…
Haven’t tweeted since 2021. Really nailing this whole personal branding thing 😂
Been busy building @LevelRMM. Going to share more about building software, growing a team, and what we’re learning from the IT folks who use it every day.
Jacob Haug retweeted
Your 20s teach you what you want.
Your 30s teach you what it costs.
Your 40s teach you what happens when you keep postponing it.
Every decade has a lesson.
The expensive one is usually avoidance.
In my 20s, chasing the wrong things clarified what I wanted.
In my 30s, building and fatherhood showed me what those choices cost.
Now I see the real cost of postponing an idea: years spent leaving it in drafts.
What are you finally making time for in your decade?
Jacob Haug retweeted
I'm going to hold your hand when I say this. I really don't like the new @basecamp 💔 The more I look at it, the more I get upset. I am going to go as far as say that this is the biggest adjustment since Instagram for me.
We use it mostly for knowledge sharing rather than task management, and my typical userflows are just gone. Also, something about the design makes me deeply unsettled.
Sorry Basecamp team, I can tell you worked really hard on it. This is just really unexpected
Jacob Haug retweeted
I'm just going to say it because I'm so frustrated.
Anthropic is terrible at DevRel.
I think we all saw what happened with OpenClaw, but I've also seen it personally.
I've DM'd and tagged a bunch of folks at Anthropic, and I've literally never received a a single reply or DM.
On the other hand, look at Codex.
I switched over to Codex recently and started trying it out.
I love it.
So much so that I've switched my entire dev workflow to the Codex CLI.
I posted a few tweets and quickly @gdb @hillarycbush (who's a friend, but nevertheless, nice :D) @embirico @dkundel and more immediately started to engage and get my DMs.
All of them asking for feedback and offering support.
I just don't understand what's happening over at Anthropic 🤷♂️
(FYI I'm paid $0 to say any of this. I have received $2.5k in API credits on OpenAI but I'm using my paid ChatGPT Pro account for Codex usage and haven't spent any of the $2.5k yet.)
Jacob Haug retweeted
🔒 Stop wrestling with BitLocker key management! Watch how easy it is to automate BitLocker deployments, key rotation, and storage using @LevelRMM. Save time while keeping your devices secure.
buff.ly/4g5LPEc
Jacob Haug retweeted
🚀 Tired of manual Office installs? Watch how to automate Microsoft Office deployment across Windows & macOS using @LevelRMM's built-in tools. No coding needed!
youtube.com/watch?v=jXoZT3Gg…
Jacob Haug retweeted
SpaceX engineers are trying to deliver Starlink terminals & supplies to devastated areas in North Carolina right now and @FEMA is both failing to help AND won’t let others help. This is unconscionable!!
They just took this video a few hours ago, where you can see the level of devastation: roads, houses, electricity, water supply and ground Internet connections completely destroyed.
@FEMA wouldn’t let them land to deliver critical supplies … my blood is boiling …
Jacob Haug retweeted
Level.io has released Winget integration! This makes it possible to manage Winget across your fleet in seconds! For newcomers to Winget, this means you can install/patch/update over 6000 3rd party apps within the RMM!
youtu.be/4HkAcrQDC-U
Thanks @DenelonMs!⭐
Jacob Haug retweeted
🚀 Level unveils Automations! Automate IT tasks like never before—tag a device, and watch it configure itself. Say goodbye to manual setups. Dive into the details: level.io/features/automation… #ITManagement
Jacob Haug retweeted
Looking to level up your endpoint management? 🚀 Check out our 10-minute guide on Level's essential features, and see how it can transform your organization's security and efficiency! youtube.com/watch?v=TMtvQD1n…
Jacob Haug retweeted
Exciting news! Level is growing and expanding our team. We're looking for a senior software engineer with experience in Go to join our team. If you're passionate about technology and want to make a real impact, apply now.
remoteok.com/remote-jobs/rem…
Jacob Haug retweeted
We're so excited to be presenting Level (level.io) at 1 Million Cups tomorrow (August 24th) at the Hatch Innovation Hub in Asheville from 9-10AM. Come check it out! @HatchInnoHub
Jacob Haug retweeted
It's release day! We're excited for you to see our all-new process and service management. To celebrate these improvements, we created a YouTube video to showcase Level. youtu.be/meosiS53iEs
We made a quick video to show off the latest release of Level. Check it out! youtu.be/meosiS53iEs
Jacob Haug retweeted
We cannot take end-to-end encryption for granted. There remains serious pressure to take it away. wired.trib.al/G4g9Qmm
Jacob Haug retweeted
Our team at Level is growing. We're hiring for a Senior Go Engineer (full time, all remote). weworkremotely.com/remote-jo…
My company Level is looking to hire a Senior Go Engineer, full time, all remote. weworkremotely.com/remote-jo…