Healthcare influencer thinking about patient and employee experiences. Founder of Care Sherpa - A patients guide to a personalized experience

Nashville, TN
Joined September 2011
Very proud of the work we are doing to impact the experience of healthcare for the patients and providers we serve
Learn how we impact the #PatientExperience & #heathcarerevenue by providing new patient follow up and concierge services.
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Can’t wait to see how @CallRail communication handles this by simultaneously managing #CallRailFail2023 and massive new product release on the same day.
Partner Day at #INBOUND23 has been amzing! Our VP of Partnerships Mike Stocker was on an amamzing panel with leaders from @SmartBugMedia, @PartnerLeaders and DataWarehouse.IO! We love cultivating comunity! 🧡
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One of the things that I have been most proud of at Care Sherpa is the number of our team members that share how this is the first place they have worked where they feel safe, feel seen, and open to be fully themselves. #pridemonth2023 #prideatwork
We believe #LoveisLove and #lovewins so we are proud to show our support to our team members & partners this #PrideMonth and everyday. #pride2023 “It takes courage to grow up and become who you really are.” – E.E. Cummings
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Having been raised by a working-class single mom and a mom myself I am grateful every day for the impact amazing strong women have had on my life.
#HappyMothersDay Today we celebrate all of the amazing women who have given their hearts, time, and love to be a special part of a child's life. As a female-led company with many working moms, we appreciate all of those who have raised, supported and made an impact on our journey
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DEI starts with intention, not accident. Marketing plays a role by intentionally building content that reflects the communities they serve. #HMPS23
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All geared up and ready to go for my first #Vive event here in Nashville. With 7,500 attendees talking about Digital Health I hope to make some exciting new connections and see some familiar faces. Let me know if you will be at #vive2023 #vive23
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This post pops on my social media memories and I believe it is the universe bringing me what I need at the right moment: Believe in yourself the way that others that know you well… who see your successes, your failures, your challenges… the way THEY believe in you.
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2022 has been a tremendous year full of joy, tears, plot twists and excitement. I am grateful to all of the individuals that supported and encouraged us this year.
We wish all of our friends, team members, partners and their families the greatest of joy this holiday season. #holidaycheer #gratitude
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According to a recent study by @LaneTerralever & @convince only 32% of elective procedure patients are confident enough to schedule an initial appointment. This gives a tremendous opportunity to build revenue by supporting the patient. #PatientEngagement
I feel SO seen right now. Fixing Healthcare #PatientEngagement cannot be done by technology alone. Thank you @chrissyfarr for giving me something to send to every investor that thinks we are "just" a service business In defense of tech-enabled services open.substack.com/pub/ovseco…
Today is #nationalentrepreneursday I wanted to take a moment to reflect on where this journey really began for me back in 2019. During an investor meeting today, it was said being an entrepreneur is like working every day to reverse gravity and some days that is truly it.
Was such an honor to present with great partners at this fantastic conference
Most healthcare organizations make 1.3 contact attempts for new leads when our research shows it take 9-13 attempts for success. This was one of the insights Jessica shared during her Master Class on engaging new patients at #HCIC22
All about operational partnership! If you can’t partner you can’t make progress.
At #HCIC22, @JWalker_HC from @Care_Sherpa_HC discusses the newest trend she’s seen in #healthcare #marketing
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Wow! I had a very unsafe ride with @lyft to the airport and while their chat bot was over the top apologetic I was told there would be no refund for bad service per their terms and conditions
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We dropped lots of fun facts during this session. Thank you @Colin_Hung for sharing some of our insights
The avg provider only makes 1.3 contact attempts with a new prospective patient. But it takes 9 - 13 to actually convert. In other words, take a page from B2B marketing don't give up & find ways to engage. #hcic22 @Care_Sherpa_HC #HITMC
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We are happy to say we are adding to our team with this #jobalert! Do you know anyone who is passionate about their journey through infertility and would enjoy supporting others on this life-changing journey? #remotejobs #workfromhomeopportunities caresherpa.com/careers/ferti…
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Whoo Hoo! Finalized & submitted our presentation deck for #HCIC22 with my friends Teri Sun of @RhinoTalk & Breck Yakulis of @TexasOncology. We have some fun in store to talk about "The Rule of 5" in growing patient volumes. Less than a month away for Miami!
So um @Google #MarketingAutomationFail when your target responds to you 3x via email AND a schedules a time to meet with no response back from "Zachery"and you still send them this message. Need to make sure you have actual humans behind the bots #GoogleWorkSpace
Never hesitate to give someone positive feedback and encouragement. Beyond a prize the encouragement of others is an invaluable part of this journey. Thank you again @3686Fest & @panoramicvc for giving us the opportunity to connect with so many in the community
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