Joined August 2013
Happy CX Day! Thank you to ALL CX professionals at the heart of creating better customer experiences. #CXDay #cx #experiencematters bit.ly/3PJjSGs
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Love this conversation with @Qualtrics CEO, @zserafin, and @Forbes' @dianebrady. If you're curious about what Qualtrics does and how it's thinking about AI, this is a must-watch. bit.ly/3ZyiGKs
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Join our webinar with featured guest Riccardo Pasto, Forrester Principal Analyst, to learn how you can expand your listening strategy (and its impact)! #experiencematters #omnichannel #cx bit.ly/3OQdj5U
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Qualtrics is investing $500M over the next 4 Years in AI. If your role focuses on Customer Experience, I highly recommend attending this webinar on August 16th! It won't disappoint!! bit.ly/455gmfG
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Everyone is thinking about how AI will transform business. Proud that Qualtrics is leading the pack with XM/os2: The next generation of the Qualtrics Platform, fully enabled with AI. bit.ly/3XYgSK1
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80% of data will be unstructured by 2025, according to IDC. Pulling in unsolicited feedback (calls, chats, social posts, reviews...) is the next frontier of CX. Check out our e-book to learn more. qualtrics.com/ebooks-guides/… bit.ly/46Q5K6j
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Qualtrics has officially announced Customer Journey Optimizer, a new journey analytics & orchestration solution, powered by Qualtrics XiD, that helps teams identify key moments & remove points of friction to improve CX qualtrics.com/news/qualtrics… bit.ly/43naYEg
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Customer experience needs to be a priority, as not only is it a key factor in maintaining customer relationships when the economy thrives, it is also vital for managing customer expectations in times of crisis. bit.ly/3OOnN6i
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For all of you that are passionate about closing experience gaps, I hope you will schedule time with us at the Forrester event June 13-15! Click to schedule a meeting and join us for dinner! bit.ly/45uOmDs
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Please join us/Qualtrics for our NASCAR open reference call! Scan the QR code to sign up.
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For all you AI enthusiasts out there, this article provides a thorough backdrop of AI, Generative Pre-trained Transformers (GPT) and data privacy components that are top of mind as AI becomes more engrained in our day to day lives. #GPT #LLM #NLP #ML bit.ly/41Z9D5S
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X4 2023: Innovations Transforming Customer Experience qualtrics.com/blog/cx-innova…
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This is an interesting read about brand loyalty and the impact in person events have on consumers. Check it out! #Qualtrics bit.ly/41Ar3FD
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Please join Qualtrics' XM Institute Experts share how DOW demonstrated the Value of Customer Experience within their B2B environment!! There is an option on 4/19 as well as 4/20. bit.ly/3mCOb7r
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