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Latest service updates, helpful tips & answers to FAQs. Follow us, message us & tweet us with your products & service questions. We're here Mon-Sat 9am-5.30pm

Bailiwicks - Jersey & Guernsey
Joined March 2009
Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)Photo by JTHelp (@JTGlobalHelp)
We've all seen the news from Ukraine 🇺🇦 & our hearts go out to the people caught up in this tragedy. We have teamed up with @jsypost to enable and support our customers to make calls, send SMS texts & post parcels to Ukraine, free of charge from 1st March. bit.ly/36IpEW1
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Scam text warning: We are reminding Islanders to remain vigilant as we are still getting reports of people receiving the #RoyalMail scam text we reported on earlier this week. For more information visit our website: fraudprevention.je/type.../m…
Together for a better internet! The past year has shown how important it is for children to grow up in a digital environment where they can communicate, learn, create and share positively. This #SaferInternetDay, let’s make it a reality for them. Visit saferinternetday.org
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In only three weeks, #SaferInternetDay is upon us! 📅 🎉 On Tuesday, 9 February 2021, millions of people will mark #SID2021 by joining together for a better internet around the world. Discover the map of events and activities around the world at saferinternetday.org/in-your…
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We are aware of global payment and worldwide internet infrastructure issues ( see digitaltrends.com/web/centur… ) impacting some local broadband and card payment services. Our engineers are monitoring closely and we apologise for any inconvenience. Thank you for your understanding.
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While many of us continue to #workfromhome, it is essential to take care of your #wellbeing. In this guide, we have put together our #Digital #TopTips to help your #mentalhealth and improve productivity – read our #eBook here: bit.ly/2YZRM18 #WFM #Together
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Forum members @SureJersey @JTsocial and @AirtelVodafone share their top tips to keep safe from fraudsters:
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Detective Chief Inspector Chris Beechey, Chair of the Jersey Fraud Prevention Forum, has shared this short message advising Islanders to be extra vigilant after scammers have been targeting locals with Covid-19 related scams. For more information, visit: lnkd.in/gBtzchz
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#Cybersecurity Tips To Protect Your Business During #HomeWorking – #3 Make sure that your computer’s #firewall is up to date and active. To read our full Cybersecurity Guide to ‘Enabling Secure Home Working’, visit lnkd.in/ewt97Ty #RemoteWorking #Secure #Together
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#Cybersecurity Tips To Protect Your Business During Home Working – #2 Use secure Wi-Fi, VPN or #remotedesktop only. To read our full Cybersecurity Guide to ‘Enabling #Secure Home Working’, visit lnkd.in/ewt97Ty #Workingfromhome #RemoteWorking #WiFi #VPN #2FA #Together
With more of us working, playing and staying entertained at home, the experts from our networks team have put together some top tips to optimise your #fibre broadband experience. Find out how at: jtglobal.com/Jersey/WiFi/
Staying connected at this time is so important. We may not be in the same place as the people we love, but technology means we can still hang out online & celebrate together.🎉 Which means you don’t have to miss special moments like this. Happy Birthday Hudson🎂#Feelgoodfriday
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We have had reports of the below scam call. The caller claims to be from JT and references their 1GB speed increase. They ask for PPP credentials and tell the customer their service will be cut off if they no not provide them. It's a scam,remember to never give any password
Today is #SaferInternetDay! We believe that the internet should be a place of opportunities for children and young people, where they can create, engage and share freely and positively. Follow our top tips below and discover more of these at saferinternetday.org
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We had a great evening last night speaking to students and parents about e-safety at @LesQuennevaisSc transition day. View all our esafety top tips here: jtglobal.com/global/e-safety… #esafety #newschool #jersey #internetsafety
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Would you, or someone you know, like to join our fun, friendly, hardworking team in the Jersey shop? We'd ❤ to hear from you! Please email retail.inbox@jtglobal.com with your CV & any questions you may have - or pop in and meet us! #jobsatjt #newjob
Our super fast network will enable you to stay connected with loved ones & neighbours during the cold weather we’re experiencing. A simple text, phone or video call can make all the difference to someone who lives alone. #jointogether #jersey #guernsey #snow #takecareinthecold
😍 We're sending out warm wishes for a very Happy Valentine’s Day. We hope you celebrate it by doing all the things you love ❤️ #ValentinesDay #love #jointogether #jersey #guernsey #ValentinesDay2018
Replying to @kcorish
@kcorish talking to @itvchanneltv about online safety and #SID2018 looking forward to Digital Ace from 12 - 5pm tomorrow at @BeauSejourGSY
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Come and say hello to our friendly staff at @DigitalACEGSY tomorrow. Find out more about Parental controls and how to keep your little ones safe whilst surfing the web. Plus we'll have some cute freebies to give away! #digitalACEGSY #guernsey #parentalcontrols
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