Jess Sinton

@VueHelp Hi there, I was supposed to attend a showing last night but my newborn was taken poorly without warning and wasn’t able to attend. I’d still like to come next week - would you be so kind to help me transfer my tickets as hopefully you’ll be able to see they weren’t used

@VueHelp looking to book 2 tickets at Vue Cramlington tomorrow for Bridget Jones at 18.35pm in screen 7. We have accessibility issues so would like to sit on an aisle, rather than by a wall/end and having to clamber over people - can you advise which side to book? Photo attached

@LNER I’m due on the 11am from Newcastle to York - it keeps getting a little later on the delays - will it still be running?

Are these the best prices ones or are they still to be released?

@LNER when will the 14th/15th Dec tickets from Ncle to London KX be released please?

@LNER do you know when 30th Nov and 8th Dec 2024 NCLE - LKX will likely go on sale please?

That link doesn’t work but I did fill in a feedback form online?

@British_Airways please pass on thanks and share how excellent George Hodges (customer service apprentice at LHR) was at LHR on April 21st. He is a true testament to your business after the fantastic service he gave us when dealing with a very difficult issue we had on that day.

I’ve been waiting over an hour for someone to respond to me on DM. This is ridiculous- I’m hugely out of pocket and can’t even get a response

Absolutely horrified - not the best start to our dream honeymoon - paid for business class upgrade only to be told when we got to Heathrow that we should have never been sold the seats as the flight was already full, out of pocket by ALOT of money @British_Airways - please DM me

Hi Karen would you be able to explain this screenshot attached of your website which says they can be upgraded directly on ba.com ?

@British_Airways is it possible to upgrade tickets that were booked via a travel agent?

The 17.08 says it’s delayed??

@CrossCountryUK we are booked on the 17.08pm from Leeds to Newcastle which looks like it’s delayed due to incident - can we get on the 16.08pm train? – at Leeds, England

@NewcastleCC you should be appalled at yourselves approving house builders to rip through this wildlife corridor in the beautiful Havannah Nature Reserve. Thought there was a biodiversity crisis in the region..?? – at Hazlerigg, England

It’s working now - didn’t work on phone but just did on desktop

No one answers, been calling for days?

@nufctrust we can’t transfer our ticket to linked member account for Man City match tomorrow - any ideas at all? Can’t get through to box office

Have you managed to sort this? We can’t do this either

@LNER I was just wondering why I can’t buy tickets from newcastle to London KX on the 18th November yet?