Engineering at @Intercom, the world’s first customer platform helping internet businesses accelerate growth. We're hiring!

Dublin, London & San Francisco
Joined July 2015
Intercom has been a supporter of the Ember community for nearly a decade, and now we're taking another big step by sponsoring the Embroider Initiative to update Ember. Learn why here 👇 intercom.com/blog/ember-embr…
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Intercom has long played a key role in the Ember community, and we're doubling down by supporting the Embroider Initiative to update Ember. Check out this chat @mainmatter had with our own @clionaderoiste and @grandazz to learn more about the project. youtu.be/KTDvRTgGdlg
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Introducing European data hosting 🌎 On top of our 30+ natively supported languages, you can now store all your data locally within the EU 🚀 Here, Oran O'Dowd, Director of Engineering, discusses our biggest infrastructure project yet 👇 inter.com/3oBfltw
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As a senior+ engineer you keep track of your own goals and agenda 📝 Here, we discuss ways we set and prioritize goals as a principal engineer at Intercom 👇 inter.com/3dscpc9
🎙️ "This was a particularly spectacular one" - Principal Systems Engineer @Brian_Scanlan on our worst outage 💻 ⚡ That's just one of the stories on this weeks engineering edition of Inside Intercom. Listen here 👉 inter.com/3poBzhj
We're so excited to be sponsoring 2021 @EmberConf! Join in March 29-30 📅. You won't want to miss it! emberconf.com/
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Intercom Engineering retweeted
“It’s not OK to have one style as a manager. It’s not OK to do things by instinct. It doesn’t scale. It’s absolutely not inclusive and doesn’t create an inclusive environment.” An interview with @rich_archbold, VP of Engineering at @intercom! welcometothejungle.com/en/ar…
“It was polished, but not usable” @agnesstenlund showed how solving the problem trumps quality in her talk at tonight’s #buildingintercom
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Get a copy of our “Intercom on Starting up” at tonight’s #buildingintercom event hosted in our Dublin office
Super excited for our Building Intercom Dublin event tomorrow night! If you haven't had a chance to RSVP, you can do so here ⬇️ inter.com/2S6rrKI
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Only one more week until our Building Intercom event! Check out our lineup and get your ticket. inter.com/2S6rrKI
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Building good product is hard. Going from good to great product is even harder. Find out more at our Next Building Intercom Dublin event on Thursday, February 27th . Register here 👇 inter.com/2S6rrKI
Join us at our Building Intercom Dublin event on Thursday, Feb 27th. We promise a great evening of talks from a mixture of engineers, product managers and designers. Register now 👇 inter.com/2S6rrKI
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Intercom Engineering retweeted
RSVPs for our 10th Dec meetup at @IntercomEng have opened. We have @alexmuramoto talking about @googlemaps with #deckgl. We also have @real_ate talking about @emberjs Octane! RSVP here 👉meetup.com/DublinJS/events/f…
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Intercom Engineering retweeted
How do you know if your software is good enough? @rich_archbold, VP of #Engineering @intercom shares his engineering standards that will help protect you from easily avoidable mistakes buff.ly/2riyFQU #DevOps
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Intercom Engineering retweeted
Powering personal conversations and interactions at scale requires a robust user storage system. Here’s how we updated ours to support our rapid growth. inter.com/2K7X8iH
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Intercom Engineering retweeted
This Wednesday I'm going to be speaking at the @stripe DevX Dublin event about how at @intercom we try to keep our codebase in a healthy state 🤖🛠 Should be a fun night. You can RSVP here 👉 stripe.events/devxdub #StripeDevXDublin
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We're really looking forward to the @railsgirls_ldn workshop next month! Who else is coming? 🎉
💗Just a little message to say a massive thank you💗🙌 to @intercom @IntercomEng for supporting #RailsGirlsLdn & a very significant cause: #diversity in #tech🖥🎉 💎8-9 Nov 2019 💎💗🎉👩🏼‍💻👩🏽‍💻👩🏾‍💻🎉 Apply now: bit.ly/2lKVEkK #learntocode #London #html #web #ruby #developer
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Intercom Engineering retweeted
Last week I did a webcast discussion with @rich_archbold and @inowland on the shift from managing engineers to managing eng managers. (It was a fun discussion; I think you can access it if you register here, webinar.gitprime.com/manager…) – at San Francisco, CA
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