We are concerned to hear this, @oksanalpc. Could you please privately message us your name and phone number so we may connect you with the proper personnel?

We're delighted to hear you're enjoying yourself, @michelle_timian. There's nothing better than a spa day to feel refreshed and recharged!

Travel more in 2020. Plan your iconic girls' getaway to the Windy City today. bit.ly/31nF0ri

Take your 2020 travel plans to new heights when you book with our Best of Package. Photo: @allisonclairmurray bit.ly/2XqtiuZ

The weather outside might be frightful, but our fire inside is delightful - stop in and cozy up with us this season.

We think our hearts grew three sizes today. Merry Christmas from the Windy City!

We have you covered on last-minute holiday shopping. Our doors open to the Mag Mile—Chicago's world-class retail district.

Join in on the reindeer games. Our magical Santa's Workshop has holiday fun for the whole family, with letter-writing and crafts for the kids and seasonal drinks for the adults.

No Scrooges allowed. Our holiday-themed Dive-In Movie series continues this Saturday with a screening of "Home Alone" at our majestic, historic swimming pool.

This is better than mistletoe. Book your romantic getaway with our Snuggle Is Real package to get complimentary sparkling wine, unlimited movies, and more included with your stay. bit.ly/2REAi3Q

Santa Claus is coming to town, and we have the perfecting setting around. Mr. & Mrs. Claus will be visiting our lobby from 12–3 pm every Saturday until Christmas.

Even Santa will tell you, nothing tastes better than a late-night​ snack. This winter, let us hand-deliver​ warm chocolate chip cookies and 2% milk directly to your guestroom

The magic of winter is in full swing at Millenium Park. Have you visited Chicago's iconic ice rink yet? Photo: @themagmile

This is just the icing on the sugar cookie. Our Snuggle Is Real package includes a cookie decorating amenity in addition to many other family-friendly perks. bit.ly/2REAi3Q

Deck the halls with a little Chicago history. Our 2019 ornament commemorates our 90th anniversary with a 3D replica our legendary hotel.

What's your favorite holiday movie? We're kicking off our winter Dive-In Movie series this Saturday with a special screening of "Elf."

What are you asking Santa for this year? Bring your little ones to Santa's Workshop​ in our lobby to write a letter ​to the big man himself, and we'll personally deliver it. Be sure to stop in and say hello to Mr. & Mrs. Claus in person from 12 – 3 PM every Saturday.

Uncork a stress-free holiday season at an iconic Chicago hotel. Book your holiday home base today. Photo: @jenna.priessman bit.ly/31nF0ri

Where else would you want to be on the biggest shopping day of the year? Our doors open to the Mag Mile—Chicago's world-class retail district. bit.ly/31nF0ri

Sharing the bed with your furry best friend is easier with a king-sized, pillow-topped mattress and goose-down bedding.