
The official account for Instant Pot® and the whole family of innovative Instant® Home Appliances that help you create everyday amazement. #DiscoverAmazing
Chicago, IL
Joined March 2011
- Tweets16K
- Following454
- Followers21.5K
- Likes17K
Replying to @weregoingbroke
Hi Jeff! Sorry to hear of your experience. Were you given a reference number? We'd be happy to look into this.
Replying to @Brandi170416362
We will need way more info to try to help troubleshoot, send us a PM with exactly what is happening and what you are making and if you haven't already done another water test to test the pot, do that beforehand. If that works, it's your recipes and easier to troubleshoot.
Replying to @poli_sci_guy
Hi, feel free to DM us for help. If used correctly, nothing burns to the bottom.
Replying to @EmmadAhmad83
Sorry you are having an issue, the warranty is only for one year.
Replying to @ChrisEd47095822
If you want to PM us all your info, we can forward it over to the Customer Care team.
Replying to @myke113
Hi, if it was that long ago, you may want to reach out to Customer Care again.
Replying to @LaurenRome2012
Hi, we do not sell directly, which is why when you click where to buy it gives links to be able to purchase.