@InfinityCCS

Leading provider of software solutions that are at the heart of critical operations for private businesses, the #emergencyservices and #healthcare sectors.

 Birmingham, UK
infinityccs.com/
Joined January 2013
  • Tweets265
  • Following536
  • Followers302
159Media
🎧This week's podcast focuses on innovations in #BPO Available on your choice of streaming platform, including Spotify, HERE- bit.ly/2Uw5Iww featuring @InfinityCCS and Trinidad and Tobago IFC. Register for updates - bit.ly/2Ytg7dA #digitalsolutions #outsourcing
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'The Technology providers and the BPO's have really stepped up and should be proud of what they've done in a short period of time' Geoff Land, CEO of @InfinityCCS tells our Commercial Director @GarethHagan on this week's OCO Broadcast- bit.ly/2Uw5Iww #BPO #tech
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Infinity retweeted
FDNY
@FDNY11 May 2020
We’re tired, but we rely on each other and check up on each other daily. We need each other more than anything else right now -FDNY EMT Kallie Gonzalez. Read more: bit.ly/2WjI6wu
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The latest Digital Health Innovation Daily! news.rxdigitalmarketing.com/… Thanks to @InfinityCCS @atreja @gracicles83 #healthcare #seo
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We're excited to take part in the growing need for innovative solutions in the public safety industry. Join us at the #ResponderXLive Technology Showcase on 4/15 in NYC bit.ly/2FRUQlP Register via amzn.to/2Yi5xW9 #ResponderCorp #ResponderXLabs #RXLabs #AWS
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Replying to @BIBAbroker
@BIBAbroker suggests that there exists ample opportunity for forward-thinking brokers to take a lead on the competition with even minimal investment in the right technology. Download the whitepaper to learn more: ow.ly/deud30mSgTE
HFG Insurance Rec@HFGInsuranceRec8 Nov 2018
Panel discussion: InsurTech: Time to Get Commercial. There is a fear in the market that if you introduce technology, it will disrupt what your business does. However, we need to invest into InsurTech to move forward. @BLM_Law @LloydsofLondon #insiderLMC #insurance #reinsurance
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Great event @Silicon_Canal even if @InfinityCCS hasn’t won the Small Tech Company 2018. It will be for next year! #infinityccs
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Would you like to boost sales and retention at your broker business? Read this @InsuranceBizUK article to learn why Geoff Land of @InfinityCCS thinks investing in #DigitalInnovation is a key step to achieving those goals. bit.ly/2zfWZEq
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Some shrewd advice on how to make #tech #investments work for you from Geoff Land of @InfinityCCS in @cbronline. Don't put all your eggs in one basket, and carefully balance the financial, technology change, and customer experience risks before diving in! buff.ly/2pXnIR4
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A brilliant piece by Vilma Qerama in our '@InfinityCCS blog: "How do we make data integration and management a reality?" => goo.gl/XUuu7b #tech #datamanagement #report
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Replying to @InfinityCCS
@InfinityCCS today announces their new pay-as-you-go pricing model for contact centres that removes the need to pay a traditional upfront software licence fee. contact-centres.com/infinity… #cctr #contactcentre
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With plenty of companies still not compliant, Geoff Land of Infinity CCS looks at how creating a single view of your customer data can ease the GDPR burden while transforming sales, marketing, and customer service. contact-centres.com/contact-… @InfinityCCS #cctr #contactcentre
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Adopting #workflow solutions results in faster, more accurate customer interactions due to all information being presented on a single user interface: ow.ly/DZuM30kViSt #CX #CustomerService #data xitter.cf/Hyken/status/101742232…
Shep Hyken
@Hyken12 Jul 2018
In most situations, customers want an individualized or personalized experience, whether they know it or not. It can be as simple as remembering what a customer bought the last time, or something far more sophisticated.
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A Four-Step Process to maintaining GDPR compliance by Infinity CCS contact-centres.com/a-four-s… #gdpr #contactcentre #cctr @InfinityCCS @TSAPR
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Replying to @InfinityCCS
@InfinityCCS finalists with @Webhelp - let's get this party started! @EngageAwards
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Infinity CCS and Webhelp Finalists in Engage Awards contact-centres.com/?p=21462 @InfinityCCS @WebhelpUK @anniegarthwaite #cctr
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Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016 contact-centres.com/?p=20655 @ecccsa_awards @InfinityCCS #cctr
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Infinity drives efficiency and new business gains for Webhel contact-centres.com/?p=13738 @InfinityCCS @WebhelpUK #cctr
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Replying to @InfinityCCS
@InfinityCCS and @TransversalTalk team up to improve contact centre efficiency and #CX with the ‘Knowledge Desktop’ - contactcentrenews.co.uk/2014…
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Does customer service promote customer loyalty? ow.ly/qeVvQ
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