@InSocialca

Full-service digital marketing agency & your outsourced marketing department. Official @shopify Expert agency, Facebook & Google Ads partner.

insocial.ca
Joined October 2015
  • Tweets2K
  • Following537
  • Followers1.2K
294Media
2021 was one for the books 🎉 → We built an exponentially growing team → Grew our biggest client roster yet → Hit a huge revenue milestone ... and we had tons of fun doing it! Thank you to all our clients, partners, and, of course, our whole team. Here's to 2022 🥂
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Want sales momentum all year round? Get your 2023 Ecommerce Planning Guide by @pantasticapps Expert advice from @trelliscommerce @InSocialca @Yotpo @luckyorange @ArcticGreyLtd @thesammcgregor & more! pantasticapps.com/guide/the-…
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Our Founder & CEO ↘️ – at Vaughan, Ontario
People
@people14 Feb 2023
Toronto Woman Promotes Ostomy Bag Awareness: 'I'm Not Defined by It' people.com/health/toronto-wo…

Toronto Woman Promotes Ostomy Bag Awareness: 'I'm Not Defined by It'

Jessica Grossman, 33, made the lifesaving decision at age 13 to get an ostomy bag and is now an advocate for ostomy awareness

people.com
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In Social retweeted
Tydo@TydoTweets17 Jan 2023
4/ ✨ “If the data tells you something isn't working, let it go and try something else!" says @insocialca CEO @JessGrossman Try new CTAs. If your ads drive good metrics at a small spend, scale. If customers complain about a product, look into your QA. Learn from your data!
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Dear American DTC brands, Our Canadian agency is currently hard at work launching, monitoring, and optimizing Black Friday/Cyber Monday campaigns while you're OOO eating Turkey. Enjoy! And hire 🇨🇦
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Seriously, though - try out our new friends / client, @ShopThreeShips!
Tydo@TydoTweets7 Nov 2022
Replying to @TydoTweets
2/ “Who doesn’t want the gift of better and brighter skin?” — says @JessGrossman, CEO of @insocialca. She always defaults to skincare. Three Ships’ best sellers bundle is luxurious & natural—a reliable gift for all.
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Thanks to our friends at Tydo for including our "fun boss," @JessGrossman and her recommendation from our newest client, @ShopThreeShips!
Tydo@TydoTweets1 Nov 2022
Happy November! Holiday talk is officially fair game. To celebrate the season, we asked 15+ partners to share their favorite host(ess) gifts 🎁 🌟 Their answers are inspiring. Check ‘em out below and arrive at your next party with a gift that wows 👇
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Nothing like a team Halloween murder mystery party 🔪🎉 – at Vaughan, Ontario
We 💕 our friends at @aircall! They make it easy for us to manage the phone support for our E-commerce and Restaurant clients! – at Vaughan, Ontario
Aircall@aircall4 Oct 2022
We ♥ partnerships! We recently got to hear from one of our partners, @JessGrossman, M.A., Founder and CEO of @InSocialca. She shared with us why they chose to partner with Aircall! Check out below.👇
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Hello from In Social’s annual company retreat 👋🏻 (This time, with 40% more people!) – at Muskoka Lakes, Ontario
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Not in it for the goodies, but it certainly helps 😎 Thanks @GetOkendo for being a great tech partner to us at @InSocialca! 💕
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ugh I hate how many women resonate with this. Good news, women can build profitable businesses (mine is @InSocialca!), we just have to work a bajillion gazillion times harder 🙃 Oh and my new business? It's coming soon, so watch this space 👀 PS - it's Ecomm (obv).
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Woman: *spends years building a profitable business, seeks funding for new business, gets told she needs more profit* Man: *writes idea on napkin, shows it to VC, gets a hundred bajillion gazillion dollars*
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Certifiably Loyal 😎 We're excited to add @LoyaltyLionHQ to our list of @Shopify tech partners to provide a seamless loyalty experience for our clients & their customers ✨
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Sad to hear about many of my friends at @Shopify who were laid off today 💕 If you, or anyone you know was on their support team, we're hiring for our support squad at @InSocialca and would love to have them: insocial.ca/portfolio_page/d…

Digital Support Squad Rep - In Social

Digital Support Squad Representative role at In Social, a Shopify Expert digital marketing agency in Toronto

insocial.ca
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In Social retweeted
Okendo@GetOkendo8 Jun 2022
Congratulations to our new Okendo Gold Partners! We’re so lucky to have partners that employ unique reviews strategies to drive more revenue for their customers. 💪 @insocialca @thevaangroup @irhodes @process_creativ @NoStanding @steadlane
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We're so proud to be a gold @GetOkendo partner! Thanks to the Okendo team for working alongside us as we continually improve the Ecommerce experience for our @Shopify clients 💕
Okendo@GetOkendo8 Jun 2022
Congratulations to our new Okendo Gold Partners! We’re so lucky to have partners that employ unique reviews strategies to drive more revenue for their customers. 💪 @insocialca @thevaangroup @irhodes @process_creativ @NoStanding @steadlane
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In Social retweeted
Octane AI
@OctaneAI11 Apr 2022
You won’t know if you don’t ask! @InSocialca's CEO @JessGrossman believes the best way to deliver a great customer experience that drives sales and retention is to get to know customers. How? Find out in her @gorgias #DTCX article. l8r.it/AVGh
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The answer is YES. We respond to *every single* comment, reply, DM, review - anything where a customer has contacted a brand we manage. Customers appreciate a brand that is responsive to more than just negativity. If you can't do it yourself, outsource it! (DM us 😉)
Buffer
@buffer25 Mar 2022
Replying to @buffer
Recently, someone asked us this: "I’m starting to get a lot of comments and customer questions, and I’m finding it hard to reply to every single one. Do I need to? How quickly? And what should I do about the negative ones?"
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What it feels like when the digital advertising ecosystem *crumbles* without 3rd party data.
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In Social retweeted
Okendo@GetOkendo17 Feb 2022
Join us and @InSocialca on February 24th for an insightful Masterclass, “Perfect Your CX: Reviews, Support, and Creating Impactful Customer Touch Points” to learn how to make your customer experience one that keeps shoppers coming back ➡️ hubs.la/Q014m2hJ0
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