Happy Customer Service Week! 🎉 This week, we celebrate the incredible people who make a difference every day. Thank you to our dedicated customer service agents for their hard work and commitment to providing exceptional service. #CustomerServiceWeek #CustomerService

Still on-premises? Don't worry! InGenius helps you stay there while accessing the latest cloud technologies like Salesforce Einstein AI. Learn more in our blog post: ow.ly/Z7hQ50TuHT9 #ContactCenter #OnPremise #EinsteinAI #CTI

Happy International Podcast Day! Join us for the Connected Knowledge podcast, where we explore the art of seamless customer service, knowledge sharing, and innovation. 🎧 Listen here: ow.ly/RGgC50TuHvu #InternationalPodcastDay #ContactCenter #AI

AI agents took Dreamforce by storm! 🤖 Read our blog to learn more about this next wave of AI and how it can impact your contact center: ow.ly/m36F50Tuqbx #Dreamforce2024 #AI #CustomerService

Vote for Samantha Middlebrook to speak at @Dynconference🦸‍♀️ Session Title: Unleashing the CX Avengers – The New Frontier of Customer Service Voting is open now through Sept 30th: ow.ly/Wyrn50Tpqxl #DynamicsConVIRTUAL #Dynamics365 #DynamicsGP #MSDyn365

Not ready to migrate to the cloud? We're excited to announce InGenius powered by Upland Transcription Service, now integrates Genesys Engage with Salesforce Service Cloud Voice and Einstein AI. Read the release to learn more: ow.ly/kWK150TjtsZ #ContactCenter #CTI

Looking to boost agent productivity and maximize customer satisfaction? A computer telephony integration (CTI) solution can help! Read our blog to learn what CTI is and how it can benefit your business. ow.ly/S1pn50SQgPz #ContactCenter

Despite popular belief, the voice channel is still a critical component in your contact center. Download our eBook to discover how you can leverage the voice channel to build a seamless customer experience. ow.ly/juxf50SMuXv

Have you listened to our podcast recently? Dive back in at ow.ly/a5Ie50SGji8

With the only support for Genesys Engage, InGenius can seamlessly support your on-premise system with Salesforce Service Cloud Voice to unlock the full potential of Einstein AI. Want to learn more? Let's chat: ow.ly/9yK850SAEkK