Product Marketing @SAP @SAP_CX. Integrated Marketing Communications @NorthwesternU Grad. Multitasking mom. Yogi and avid traveler. All opinions are my own.

Chicago, IL
Joined March 2009
🤩 Registration is now open for SAP Customer Experience LIVE: Virtual Experience! Connect with other senior leaders and CX experts during this complimentary event on October 25th. Register Now: imsap.co/6014u88tO #SAPCXLive
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How is A transforming customer service? imsap.co/6014PSS98 #AI #customerservice #CX
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Join us for 'Thriving Through Change: Elevating Customer Satisfaction in Utilities with AI-powered Service' in this expert webcast. Watch the whole series! Sign up today ☞ imsap.co/6012Pm7Ma
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Intelligent customer experience (CX) brings together teams and data so companies can become customer-centric, boost loyalty, and drive revenue. Learn more: imsap.co/6019PORvP #intelligentCX
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Generative AI for sales promises to revolutionize B2B sales by accelerating and fine-tuning customer engagement for better outcomes. imsap.co/6010P3QZ8
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Tackling inequality is critical for long-term and sustainable economic growth. See how leading companies are working to ensure equal opportunity, achieve climate resilience, and adaption. #SAP4Good Check out the three-step guide 👉 imsap.co/6016PzYaa
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Explore the state of B2B e-commerce in 2023 in this report: imsap.co/6018PKSgg
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🎉 Less than one week until the epic Customer Contact Week (CCW) hits Las Vegas! 🎉 Are you ready to level up your customer service game? 📅 Join us at Booth #323 from June 19th to June 22nd, and prepare to be amazed! See you at #CCW2023 in Las Vegas! imsap.co/6011O2gxW
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Expectations for B2B customer service are growing 🌱! Discover more in the latest research by Harvard Business Review Analytic Services, in association with SAP ☞ imsap.co/6013OFSHx
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💡 Explore the latest CX innovations at CCW 2023! Be sure to visit us at booth #323 to learn more about you can fuel your customer-centric strategies 📅 Save the Date: 6/19-6/22 📍 Location: Las Vegas, Nevada imsap.co/6016OxUOr #customerexperience #ai #innovation #CX
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Digital innovation is changing the utilities landscape. Customers expect more from utilities providers. Join us for our next episode of #CXUnplugged with special guests Daniela Sellman and John Heald from SAP as we discuss the future of utilities. imsap.co/6015OsZO5
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How can you unlock the potential of customer service to strengthen your brand? Don't miss this @Conferenceboard webinar tomorrow. conference-board.org/webcast…
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Achieving net-zero targets to limit global warming requires significant effort and investments from companies and strong collaboration across sectors. But it is essential for ensuring a sustainable and livable future. imsap.co/6011OgIZU #SAP4Good
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Negotiations around the UN Treaty on Plastic Pollution should conclude by the end of 2024. How are businesses, like @SAP, preparing for the new legislation? Find out: imsap.co/6014Od4Mp
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The facts on why we must collectively focus on #sustainability are staggering. @SAP’s @cmuruzabal dives in: imsap.co/6017OdzgS
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Our #SAPSapphire executive keynote session with Christian Klein & Julia White will highlight the way innovative consumers are adopting digital technologies to make their business processes more agile. Don’t miss it: imsap.co/6010OdJwQ
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Welcome to the age of intelligent CX 🤖. This #SAPSapphire 2023 session with SAP's @ritubhargava is one you will not want to miss! See brand perspectives on using connected, insightful, and adaptive solutions ☞ imsap.co/6013ObCAv
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Unstable economic headwinds mean businesses must tighten budgets. Best-in-suite CX maximizes operational efficiency without sacrificing customer experience 👏🏽 imsap.co/6012OrUP6 @LeemanGeert
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