#iMIS consulting, iMIS EMS cloud transitions, iMIS integrations, iMIS help desk and so much more - we help associations get the most from their technology!
Rockville, MD
Joined August 2011
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Your event platform tells your AMS that someone registered. It usually doesn't tell it what they paid. eBridge brings the actual financial data into your AMS, not just the registration record, so your event revenue lives with everything else 👉 isgsolutions.com/wp-content/…
We're headed to Arlington this November for EMERGENCE 2026! ISG Solutions is proud to sponsor the iMIS Users Group conference.
📍 Crystal Gateway Marriott, Arlington, VA a
📅 Nov 2–5.
Come find us there.
Most leaders ask how AI will disrupt their industry. Better question: what if you became the disruptor?
You already have what generic AI can’t fake: trusted expertise, proprietary data, real authority.
👉 isgsolutions.com/how-to-use-…
The scariest thing about AI isn't when it's obviously wrong. It's when it's confidently, convincingly wrong. A wrong answer that looks wrong gets caught. One that looks right gets acted on. Make AI show its work, every finding should trace back to real data.
What if your members aren't leaving over your mission, but because you're making it too hard to stay? A portal that won't load, a form asking for info you already have, and renewing becomes a project.
4 membership mistakes quietly driving churn 👉 isgsolutions.com/association…
6 in 10 associations have no AI policy, even as staff use AI every day.
A policy doesn't need to be 40 pages. Start with three questions: what data is off-limits, what needs review, who to ask when unsure.
Still re-entering registrations, payments, and cancellations by hand? Every manual update is another chance for your event platform and AMS to drift apart. eBridge syncs them automatically on your schedule. See how 👉 isgsolutions.com/wp-content/…
ASI just launched a Documentation Hub: all iMIS docs in one place, better search, available 24/7. Great first stop for quick questions. For anything that needs diagnosing in your environment, ISG is still your first call: help.isgsolutions.com/
Your members might not be leaving over your mission. They might be leaving because renewing is too much work: a portal that won't load, a form asking for info you already have.
4 common membership mistakes (and how to fix them) 👉 isgsolutions.com/what-can-ai…
Somewhere right now, your perfect future member is searching for exactly what you offer, and landing on someone else. They're asking Google and ChatGPT how to grow in their field.
If your association isn't in those answers, you're invisible at the worst possible moment.
What we heard at ASAE Annual 2026: AI questions are getting sharper, disconnected systems are the real problem, and in a world full of AI, associations matter more than ever because they bring people together.
Full recap: isgsolutions.com/what-we-hea…
Want to know how eBridge actually works? The ISG Knowledge Base walks through what it supports and how data moves between your event platform and AMS. It's also a growing hub for our tools and utilities. Explore it: help.isgsolutions.com
Most association AI projects don't stall because of the tech.
They stall for everything around it: no clear owner, data nobody trusts, a workflow no one can explain, a team never shown how.
The model was never the hard part.
Our latest blog breaks down how AI distorts survey findings, and shares practical ways to get AI to do the analysis without hallucinations.
Read it here: isgsolutions.com/your-ai-sur…
Two resources every iMIS user should bookmark: ASI's new Documentation Hub is the home for official product docs across iMIS, TopClass, OpenWater, and more. The ISG KnowledgeBase (help.isgsolutions.com) covers the integrations and tools we build on top.
Your most engaged member might be your next cancellation. Five years of perfect attendance looks like loyalty, until you notice nothing ever felt new. The warning sign was in your engagement data all along. Point AI at it and ask what you're getting wrong.
Your renewal rate is the last thing to know, not the first.
By the time a member declines to renew, that decision was often made months earlier.
The members you’re about to lose aren’t in your renewal report. They’re in your engagement data.
The drift starts before the choice.
A lot of associations have "dark databases", systems where the data is technically there, but too tangled to map, report on, or trust. Years of updates and customizations pile up. As you lean into AI and reporting, getting a clear picture of where your data lives matters more.
Per Deloitte's 2026 Human Capital Trends, organizations that intentionally design how people and AI work together are about 2x as likely to exceed their goals and deliver more meaningful work.
For associations, that means more time for what matters most.
