@IMSHIA_

The Official Handle of Imo State Health Insurance Agency.

 Owerri. Imo State.
imshiaonline.com
Joined April 2023
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Secure your future health by insurance. We got you covered🤝.
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*IMO STATE HEALTH INSURANCE AGENCY (IMSHIA)* *2027 Budget Bilateral Discussion* The Executive Secretary / CEO of the Imo State Health Insurance Agency, *Dr. Ene Donald*, led the Management Team to the 2027 Budget Bilateral Discussion held at the Conference Room of the
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Ministry of Budget, Economic Planning and Statistics on *22nd October, 2026.
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The Executive Secretary/CEO of the Imo State Health Insurance Agency (IMSHIA), Dr. Donald Osita Eneh, sensitised members of the National Association of Proprietors of Private Schools (NAPS), Imo State Chapter, on the mandatory health insurance enrolment policy of the Imo State
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healthcare reform agenda of the Imo State Government under the leadership of His Excellency, Distinguished Senator Dr. Hope Uzodimma, CON, Executive Governor of Imo State. The engagement also provided an opportunity to encourage private school proprietors to support the
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implementation of the policy by enrolling eligible staff and promoting a culture of health insurance within their institutions.
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Pictures as the Executive Secretary/CEO of Imo State Health Insurance Agency, Dr. Donald Osita Eneh attends the Annual Operational Plan (AOP) workshop for the entire Imo State Health Sector organized by the Imo State ministry of Health under the leadership of the
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Honorable Commissioner of Health, Dr. Chioma Vivian Egu on Thursday, 8th October, 2026 at Glo-Ran Hotels Owerri.
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From all of us at the Imo State Health Insurance Agency, Happy 66th Independence Day Nigeria!
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The Executive Secretary/CEO of Imo State Health Insurance Agency, Dr. Donald Osita Eneh attends a One-Day Annual Advocacy meeting with the Imo State Ministry of Health and other eye health stakeholders organized by the Daughters of Mary Mother of Mercy (DMMM) St. Joseph’s
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Eye Hospital, Mgbirichi and co-funded by Christian Blind Mission (CBM) and the Federal Ministry of Economic Cooperation and Development (BMZ) Germany on Tuesday, 29th September, 2026 at Swiss Beland Hotels Owerri. #highlightseveryone
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A delegation of the leadership of Organized Labour, comprising the Nigeria Labour Congress (NLC), Imo State Chapter; the Trade Union Congress (TUC); and the Joint Negotiating Council, paid a courtesy visit to the Executive Secretary/CEO of the Imo State
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Health Insurance Agency (IMSHIA), Dr. Donald Osita Eneh. The visit provided an opportunity for the labour leadership and IMSHIA management to engage on matters of mutual interest, particularly strengthening health
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insurance coverage and access to quality healthcare for workers in Imo State.
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coding, and timely upload of patient data to avoid delays and claim denials. Furthermore, a direct escalation channel between Desk Officers and the IMSHIA Call Center was reinforced, as desk officers are to resolve minor complaints within 24 hours and escalate complex cases
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sanctions in line with the provider agreement. In his words, "Our Desk Officers are critical to the success of ImoCare. You are the bridge between IMSHIA policy and the patient experience. When you get it right, Imolites feel the impact of health insurance."
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"This meeting is about alignment. We must ensure that every enrollee who walks into any accredited facility receives quality, affordable, and dignified care without delay or excuses.” © IMSHIA Media
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IMSHIA HOLDS ONE-DAY STRATEGIC MEETING WITH HEALTHCARE PROVIDERS DESK OFFICERS TO ENHANCE SERVICE DELIVERY UNDER IMO CARE The Imo State Health Insurance Agency (IMSHIA) on Friday, August 28, 2026, convened a One-Day Strategic Meeting with all Healthcare Providers Desk Officers
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enrollees, respect, and zero tolerance for out-of-pocket payments for services covered under the ImoCare benefit package. He reviewed the claims submission process and reaffirmed a 30-day turnaround for verified claims as he briefed desk officers on proper documentation,
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healthcare providers, addressing operational challenges, and improving the overall experience of IMSHIA enrollees at facility level. During his speech, Dr. Eneh charged Desk Officers to be the "face of ImoCare" in their facilities while emphasizing on prompt attention to
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from accredited facilities across Imo State. The meeting was held at the IMSHIA Boardroom, Owerri and was presided over by the Executive Secretary/Chief Executive Officer, Dr. Donald Osita Eneh. The engagement was aimed at strengthening collaboration between IMSHIA and its
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