Thank you @PSRebecca for sharing your experience of great customer service at @HughesInsurance on this mornings breakfast show! We can confirm that we have acknowledged and rewarded your advisor with Shine Points which is our staff recognition programme. Thank you😊

Hi Jake, sorry to hear you've had this experience. Please send us a pm with your phone number and we will get one of the team to call you.

We are sorry to hear you've had this experience. If you would like one of our team to get in touch please send us a pm with your phone number and we can get the team to call you.

Hi Darren, you should receive your documents through in a couple of days once our validation team issues them.

Hi Katie, our team will email your certificate with your document pack to you as soon as possible.

Hi Clare, sorry to hear you have had trouble getting through to us. Please send us a dm with your details and we can arrange for someone to call you.

Hi John, thanks for getting in touch. I have asked our team to call you as soon as possible. Apologies for the wait time you have experienced this morning.

Merry Christmas & Happy New Year to all of our Twitter followers! 🎄

Hi Michael, thank you for your feedback. We are sorry that you have not had a positive experience and we apologise for any inconvenience caused.

Hi Niamh, please send us a private message with your contact details and we can arrange for one of our team to call you back.

Hi Sean, if you give us a call on 028 9181 7375 our customer service team will be happy to discuss your policy with you.

Good Morning, we are sorry to hear about your wait time. Please send us a private message with your telephone number and we can arrange for one of the team to call. Many Thanks - Hughes Insurance

Hi James, please send us a private message with your details and I will ask one of the team to look into it for you. Many Thanks- Hughes Insurance

Good Morning Jane, please send us a private message and we can certainly pass this on to our team who can look into it for you. Many Thanks- Hughes Insurance.

Hi Conor, we are sorry to hear you have had some trouble renewing. If you would like to send us a private message with your details I can arrange for one of the team to call you.

Our staff are the heartbeat of our business, so to ensure everyone is safe and well we have changed our ways of working for the time being. Our branches may be closed but we’re open for business as usual, with staff working from home. 💻Hughesinsurance.co.uk 📱02891 042 042

Here for the Journey. — For every walk of life, from everywhere in Northern Ireland, we are here with you and for you. #HereForTheJourney

The use of mobile phones while driving caused 103 people to be injured in crashes between 2015-2018… Let’s make our roads safer!📵🚗 Sign our petition and #LeaveThePhoneAlone

Do you know that using your phone when stuck at a traffic lights is illegal? ❌📵 Check out our guide on mobile phone driving laws 🚗 Let’s #LeaveThePhoneAlone belfastlive.co.uk/news/belfa…

Radio legend, Stephen Clements (@radiostephen) is asking drivers to #LeaveThePhoneAlone 📻 Be like Stephen and sign our petition to be in with the chance to win £3,000 towards a holiday! ✈️ 🌴