#CX and #loyalty professional. #Hoya and #Spider alum. Proud #Lowcountry local. Seeing where the next adventure takes me. Views are my own
South Carolina, USA
Joined October 2011
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Drew Howell retweeted
Great #LoyaltyPrograms accelerate growth in the good times, and connect with customers when things get unpredictable. In this blog and webinar, we look into what makes a #RewardsProgram truly sticky– no matter the market: bit.ly/BumpedWebinarBlog
Drew Howell retweeted
Vote with your dollar. 💵 Become an owner of the brands you love, because every penny is an investment. 💙Sign up with Bumped to get started! Bumped.com #BumpedApp #BumpedRewards
Drew Howell retweeted
Thank you, @money2020, for an incredible event! 🙌 The Bumped team had an amazing time connecting with so many industry leaders; see you all next year! 🎉 bumpedforbrands.com
Drew Howell retweeted
Enjoy refreshments at the #BumpedBar Garden in the Expo Hall! ☕ Chat with the Bumped team about how banks can increase customer loyalty over coffee & pastries. Have a great first day of #Money2020! #Money2020USA
Drew Howell retweeted
Banks are uniquely poised to connect Gen Z with investments in the brands they care about; learn exactly why and how:
bit.ly/InvestingStudents
#Money2020 #BankLoyalty #LoyaltyRewards
Drew Howell retweeted
The gap is clear when you look at what customers expect versus the satisfaction they’re actually getting (by industry).
We have to make changes that impact #CX not just internal process improvements when defining a #DigitalTransformation
Drew Howell retweeted
At @Money2020 this month, we’ll be discussing bank loyalty with some of the most innovative minds in the industry. As we prepare for Vegas, we’ll be sharing about the customer journey phases and how stock rewards can help give customers a head start.
bit.ly/BankLoyaltyBlog
Drew Howell retweeted
"Know the behaviors that matter most." -@Howeja19, AVP of the Bumped Brands Solutions Team in our @Loyalty360 Webinar✨
Drew Howell retweeted
Bumped's Brand Solutions Team is going live NOW in our first-ever webinar! Learn how to maximize your #loyalty program and ultimately your ROI in this free webinar. lnkd.in/gpkz5qd
Drew Howell retweeted
The Paradox of Choice is a great business book because it does an amazing job of explaining the predictably irrational behavior of people and impact on growth. This article does a great job tying it to #FOMO. lnkd.in/evs4i_z
Drew Howell retweeted
Great hanging out with the rapidly growing & incredibly talented @Medallia #government sector team. My fav t-shirt must be revised to “citizen and users”. Prediction: progress in #cx and #ex over next few years will be remarkable. #thosewhosayitsimpossibledontknowhow – at Mississauga, Ontario
Drew Howell retweeted
Learn how to maximize your reward currencies and ultimately your ROI in this free webinar. Reserve your spot now to join this live webinar and boost your #loyaltyprogram Thursday, 10/10 at 1pm EST! bit.ly/2obkOun
Drew Howell retweeted
How's your portfolio looking? 🤩 Give it some love with the Bumped app 💓 Earn shares from the stores you love every time you shop. Yep, it's that easy. 🙌 Get the details on our website at Bumped.com
Drew Howell retweeted
Honored to have been spotlighted in @thetechtrib 2020 Best Tech Startups in Portland feature! bit.ly/TechTribBestStartups
Drew Howell retweeted
On @Forbes: a useful look at the realities of customer #loyalty programs, both the positives and negatives. It's an especially interesting topic for small to medium businesses without as many resources to manage these programs. What's your experience? #CX buff.ly/2NUR2VA
Drew Howell retweeted
When Loyalty Rewards Expire, So Does A Customer's Loyalty—on @Forbes, @dgingiss illustrates a point I reiterate with my clients, which is that you have to constantly ask yourself: are you putting your own needs first, or your customers'? #loyalty #CX buff.ly/31hmi4F
Drew Howell retweeted
It's our birthday! Our CEO, @tangonelsen, penned a post about what this milestone means to us and the ways we've seen ownership make a difference to both our users and brands:bumped.com/blog/a-year-of-lo…
Drew Howell retweeted
Congrats to our partners over at @TDBank_US on being awarded @JDPower’s Highest Rating in Customer Satisfaction Among Big Five Canadian Retail Banks!
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Drew Howell retweeted
John Leonard, Exec. Director of Trade Policy & Programs, joined @GovExecEvents & @Medallia today for The CX Tipping Point: Tangible Ideas for the Public Sector. XD Leonard spoke about the development of the #SingleWindow and plans for future international cooperation. #CBPTrade
