Revolutionizing engagement with AI + human insight. Helping associations & businesses connect smarter via community, marketing, events, learning & more.

Arlington, VA
Joined April 2010
WEDNESDAY: See how your association community stacks up—and where you can take engagement next. Join the Community Benchmark Briefing: Strategies Behind High Engagement. October 14, 2 PM ET: higherlogic.com/lp/2026-asso… #CommunityEngagement #MemberEngagement #CommunityBenchmark
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What does an average month look like across association communities? Our 2026 Association Community Benchmark Report digs into it. Explore the full report for more: higherlogic.com/g/2026-assoc… #AssociationCommunity #CommunityBenchmark #AssociationInsights #CommunityTrends
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🎉The 2026 Association Community Benchmark Report is here! Download the report to understand community trends and the strategies that improve engagement: higherlogic.com/g/2026-assoc… #AssociationCommunity #CommunityEngagement #MemberExperience #CommunityGrowth
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At Infor, Mary Green is finding ways to reduce manual work, help members find value faster, and create clearer paths from participation to advocacy. See how you can too! 📅 September 24 at 3 PM ET Register: ow.ly/X6S050ZIRkn #CustomerCommunity #CustomerSuccess #AI
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A member, volunteer leader, board member, and staff person may have different levels of access. AI needs to understand and respect those differences. higherlogic.com/thrive/ai-as… #MemberEngagement #AIForAssociations #HigherLogic
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Who owns the outcome when you use AI? You do. In this clip, Cate Sauer shares three principles associations can use to guide value-driven AI usage. 🎧associationpodcast.higherlog… #ResponsibleAI #AIInAssociations #MemberEngagement #EthicalAI
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Members shouldn’t need a map to find an answer. Elizabeth Engel explains the search burden many associations unintentionally place on members—and how Higher Logic Thrive AI Assistant helps remove it. associationpodcast.higherlog… #MemberEngagement #HigherLogic #AIForAssociations
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Meet Higher Logic Thrive AI Assistant - built to unlock your association's knowledge and turn trusted content into sourced, always-available answers. Less time answering repetitive questions. More time building member relationships. higherlogic.com/thrive/ai-as…
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You probably wouldn't say no to more money for your association. But how do you effectively pitch your sponsorship opportunities to potential partners? 🔗Full webinar recording: higherlogic.com/monetizingen… #NonDuesRevenue #Associations #OnlineCommunity
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People want trusted voices, not just marketing. Video helps you build real connections. Start with member stories and expert insights. 🎧 ow.ly/y97g50ZjEy0 #AssociationLeadership #MemberEngagement #AssociationMarketing #HigherLogic
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Data shows what's happening; insights guide what to do next. 🎧 Listen to Stephanie Kusibab on using member data to improve decision-making. associationpodcast.higherlog… #MemberEngagement #AssociationManagement #CommunityStrategy
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Associations are sitting on years of valuable knowledge. But if members can’t find the right article, answer, thread, or resource when they need it, it might as well not exist. AI can help surface what’s already there. What expertise is hiding in your archives? #Associations
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AI change management requires managing people, not just tech. Ashleigh Brookshaw explains building trust during AI adoption. 🎧Listen to the episode: associationpodcast.higherlog… #AIChangeManagement #MemberEngagement #AIAdoption #ChangeManagement
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Replying to @HigherLogic
@HigherLogic is excited to join this year’s Associations Forum Association Leaders Symposium on October 11! Come see the #orangearmy at Table 5 and learn more about Higher Logic Thrive. #higherlogicthrive #associations #marketing #benchmarks #reports
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We are thrivin' at @ASAEcenter's Marketing, Membership and Communications Conference. Make sure to stop by Booth 12 and say hello! #MMCcon #assnchat #higherlogicthrive
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Earlier this morning at #hlsuperforum! Thank you to Michelle Mason and @ReggieHenry for joining @ebrookes and Kevin Boyce for our keynote discussion today. @ASAEcenter #assnchat #associations
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Before we kick-off #hlsuperforum next week, we want to take a moment to say THANK YOU to our 2023 sponsors! P.S. If you haven't registered and you want to join us, visit bit.ly/3Sa648Z for the details. #assnchat #associations
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Add this episode of The Customer Success Channel (@Planhat) to your list. We may be a little biased, but @jaynathan always comes through with the words of wisdom. #customersuccess
If you’re currently looking for strategies to prevent and reduce customer churn - you’re not alone. In this #podcast episode, @anikazubair_ chats with @jaynathan (@HigherLogic) about how to manage churn in turbulent times. 🎧 Listen here: planhat.com/podcasts/how-to-…
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